- Cardinal Health (Albany, NY)
- …effective written feedback + Maintain knowledge of the client's program and product/ service offerings. + Interpret and transcribe inbound and outbound calls from ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- WM (Albany, NY)
- …customer order status and product knowledge requests.* Works to meet or exceed service and operational goals established for the call center, including ... **Job Summary** Ensures delivery of excellent customer service through accurate and fast processing of orders....with clients and suppliers by providing prompt and accurate service . **Remote Opportunity,** Must be available during working hours… more
- Canon Business Process Services (New York, NY)
- …provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings + Operate facsimile machines; send and receive ... into computer for client charge back;Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly… more
- Canon USA & Affiliates (New York, NY)
- …provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings + Operate facsimile machines; send and receive ... into computer for client charge back;Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly… more
- Highmark Health (Westfield, NY)
- …applications Preferred + Medical terminology and obtaining insurance verifications + Call / Service Center experience **_Disclaimer:_** _The job description has ... accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill… more
- Arc Allegany-Steuben (Wellsville, NY)
- …review by the Associate Director or Director of Quality Enhancement and committee. + Provide on- call service at least every 2 months - answering the phone and ... into the investigation and program process. + Evaluate all documentation and service plans utilizing person-centered standards to identify strengths and areas of… more
- Cardinal Health (Albany, NY)
- …limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows ... up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance… more
- Bowery Residents Committee (Queens, NY)
- …Provide coaching for staff to assist with their professional development. Conduct in- service workshops on related topics to staff, such as, conflict resolution, ... Full-time, 37.5 hours per week + Will be On Call + Mon 11am-7:30pm; Tues-Friday 10am-6:30pm QUALIFICATIONS: A Bachelor's...required, but an MSW or graduate degree in social service field is preferred. A minimum of one year… more
- DePaul (Depew, NY)
- …includes the ability to lead by example, multitask, provide excellent customer service experiences, troubleshoot, problem solve, and be cost mindful. Why work for ... are shoveled and salted as needed. + Assumes on call responsibility during physical plant emergencies. + Ensures all...needs current, short term, and long term. + Ensures service is courteous, professional, and timely as part of… more
- US Foods (Clifton Park, NY)
- …candidate will possess a communication style that is highly engaged, proactive, customer- service focused and able to adapt to the needs of multiple stakeholders. ... Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days. more