• Program Manager ( Call Center Operations)

    GAP Solutions Inc (Atlanta, GA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring… more
    GAP Solutions Inc (10/09/25)
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  • Deputy Program Manager ( Call Center…

    GAP Solutions Inc (Atlanta, GA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate… more
    GAP Solutions Inc (10/09/25)
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  • Customer Service Agent

    Mass Markets (Savannah, GA)
    POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to rewarding work, from the safety and comfort of your ... is a plus. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this...customers + Appropriately escalate customer dissatisfaction + Ensure first call resolution through problems solving and effective call… more
    Mass Markets (10/14/25)
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  • Customer Service Rep II

    Dal-Tile Corporation (Kennesaw, GA)
    …and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service ... Diploma or GED equivalency required. + 3+ years of call center or customer service experience. + Focus on customer account management preferred. **Competencies**… more
    Dal-Tile Corporation (10/11/25)
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  • Customer Service Supervisor

    TruGreen (Suwanee, GA)
    …Overview** Supervises associates engaged in handling inbound and/or outbound customer service calls remotely or onsite. Ensures that all policies and procedures ... adhered to and call standards are met. Handles and resolves escalated customer...complaints and issues. Provides training and feedback to customer service representatives. **Responsibilities** + Monitor activities of associates as… more
    TruGreen (09/20/25)
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  • Customer Service Specialist II (Night…

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    Responsible for intermediate level inbound call , outbound call , email and web chat services, as well as back-office services. Applies skills and experience to ... show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Customer Service Rep East Coast Remote

    Sysco (Lithia Springs, GA)
    …and home to the 13th largest sales organization in the world. The Customer Service Representative provides customer and Territory Managers (TMs) support with the ... Experience (Years & Type of Experience):** + 2 years' Customer Service experience, including working knowledge of shipping procedures and practices; inventory… more
    Sysco (09/10/25)
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  • Service Technician II

    ITW (Atlanta, GA)
    **Job Description:** Hobart Service , an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment ... Service Solutions. We have over 1,700 associates nationwide who serve...+ You should be able to work Overtime and On- Call as required + You must be able to attend… more
    ITW (10/10/25)
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  • Field Service Technician/Mechanic - CHL

    The Raymond Corporation (Augusta, GA)
    …and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided ... to resolve issues, and ensure complete satisfaction with the service provided. · Professionalism: Maintaining a professional demeanor is...& Working Conditions The physical demands described here are representative of those that must be met by an… more
    The Raymond Corporation (09/17/25)
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  • Customer Service Quality Policy Analyst I

    ASM Research, An Accenture Federal Services Company (Atlanta, GA)
    …of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers. Creates, reviews, and finalizes quality documentation and ... training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution.… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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