- Canon USA & Affiliates (Upper Darby, PA)
- …the effective management of customer calls and emails to include recording the call and issue, working within available means to resolve and/or escalate issues and ... provide feedback to the customer when issues are resolved + Escalates call in accordance with department procedures + Works with the supervisors and analysts to… more
- Canon Business Process Services (Upper Darby, PA)
- …the effective management of customer calls and emails to include recording the call and issue, working within available means to resolve and/or escalate issues and ... provide feedback to the customer when issues are resolved + Escalates call in accordance with department procedures + Works with the supervisors and analysts to… more
- Penske (Reading, PA)
- …service providers, and staying abreast of technology advancements within the fleet. - On Call availability on a rotational basis - Other projects as assigned by the ... skills required - Ability to prioritize and work in a fast paced call center environment - Consultative ability to translate repairs for first level repair… more
- Cardinal Health (Harrisburg, PA)
- …inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe ... preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of Medicare,… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared ... Support Microsoft, Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support Medical patient Record,… more
- UPMC (Harrisburg, PA)
- …from 7:00am to 3:30pm, 7:30am to 4:00om, or 7:00am to 5:30pm Overnight and Weekend call with a 30-minute response time. Call schedule is currently 1 weekday and ... every 4th weekend. **Purpose:** In addition to performing imaging procedures at an advanced level, provides technical expertise to multiple business units. Functions as a resource to staff to provide orientation, continuing education and protocol development.… more
- ZOOM DRAIN (Plymouth Meeting, PA)
- …operational efficiency starts here. Your mission: route the right technician, to the right call , at the right time. Customer Service / Dispatcher Benefits | WHAT WE ... information by using the right methods/tools + Meet personal/team sales targets and call handling quotas + Schedule & communicate with technicians to meet customer… more
- WellSpan Health (York, PA)
- **Schedule:** Full Time Day Shift 40-hour per week Call and weekend rotation are required **General Summary** Performs invasive radiographic procedures at an ... operates equipment as needed to perform required exams. + Performs duties as on call technologist. + Trains new staff at a preceptor level of participation and… more
- IBM (Philadelphia, PA)
- **Introduction** A Technology Sales Engineer role (what we internally call a, 'Brand Technical Specialist ') within IBM zStack will make you a key enabler to how ... and services. **Your role and responsibilities** As a Brand Technical Specialist , you'll work closely with clients to develop relationships, understand their… more
- Healthfirst (PA)
- …managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience with Microsoft Office ... Suite applications including Excel, Word, Outlook, and MS Teams + English proficient bilingual who also speaks Spanish, Russian, Mandarin/Cantonese, French, Haitian Creole, Korean, Bengali, Punjabi, Hindi, or Urdu + Demonstrated ability to document calls into… more