- Marriott (Clearwater Beach, FL)
- …individual or department (eg, Bellperson, Housekeeping) as necessary to resolve guest call , request, or problem. Coordinate with Housekeeping to track readiness of ... rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in hiring, training,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case ... management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their… more
- University of Miami (Coral Gables, FL)
- …student employment paperwork, and evaluations for student staff. + Serve as a supervisor -on- call for escalated student concerns during the summer session. Budget ... Oversight & Vendor Coordination (10%) + Assist in budget tracking and forecasting; monitor payment timelines and ensure billing accuracy. + Coordinate third-party billing and CBO sponsorship processes. + Manage contracts and invoices for vendors (bus… more
- MyFlorida (Ocala, FL)
- …for a medical emergency in the dental clinic, alert the dentist in the clinic, call 911, alert the dental clinic supervisor and complete necessary paperwork. + ... AND OUTREACH + At the discretion of the dental supervisor and under their supervision, demonstrate the use of...Complete other duties as assigned by the dental clinic supervisor . Required Knowledge, Skills, and Abilities: + A working… more
- Actalent (Orlando, FL)
- …Qualifications + Nationally Certified Technician is a plus and required for some supervisor roles. + Experience in call centers, PBM, hospitals, specialty ... pharmacy, or prescription benefits is advantageous. Work Environment This position is a professional remote environment requiring strong WiFi and a personal office space with a closed door. Work will involve multiple screens and systems. Equipment such as a… more
- WM (Tallahassee, FL)
- **JOB SUMMARY** The CE Workforce Tools and Technology Supervisor is responsible for leading the Workforce Management (WFM) team's reporting, analytics, and ... operational execution in support of a high-performing call center. This role plays a key part in...timely and accurate delivery of operational reporting. The Workforce Supervisor will partner closely with cross-functional teams to identify… more
- Cardinal Health (Tallahassee, FL)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems… more
- Florida Atlantic University (Boca Raton, FL)
- …needed. + Perform additional job-related duties as directed or required by the supervisor or circumstances. FAU Benefits and Perks If Benefits & Perks are important ... have an alternate time schedule under the discretion of the supervisor . Application Deadline: 2025-08-19 Special Instructions to Applicant: VETERANS' PREFERENCE:… more
- MyFlorida (Orlando, FL)
- …on each work order. + Promptly communicate unusual activity or data to Supervisor , Facilities Manager and HVAC Superintendent in Tallahassee. + Identify when proper ... or by an external vendor, and promptly report to Supervisor , Facilities Manager and HVAC Superintendent when it is...controls. + Share knowledge, mentor and train staff. Travel, On- Call and Emergencies + Travel as required to various… more
- Teleperformance USA (Port Saint Lucie, FL)
- …to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** + ... outlined within this Operations Guide as well as the Supervisor /Coach training.** + **Including actively monitoring agents via Live...fully with onsite and offsite staff.** + **Complete daily call reviews and coaching as outlined in the Standard… more