- Conduent (San Antonio, TX)
- …when an escalation is needed or call volume is required. + Assists with supervisor call backs + Assists with agent chat assistance + Assists with the ... Service Representative III** , you will assist the EPS Call Center with all aspects of the customer service...and accurate information over the telephone. Under the department supervisor (s) direction, CCA III will assist with supervisor… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... the internal processes and sales results program wide. Customer Service Supervisor II conduct regular business meetings with representatives to complete performance… more
- Kinder Morgan (Iraan, TX)
- …provide guidance in optimizing production and compression facilities. + Participate in "on call Supervisor " rotation. + Achieve individual EHS metrics. + Fulfill ... work locations + Working after hours, nights, weekends, holidays and "on- call " as scheduled or needed Preferred education, experience, certifications, competencies,… more
- Capital One (Plano, TX)
- …upon number of hours to be regularly worked. Plano, TX: $56,800 - $64,800 for Call Center Floor Supervisor Candidates hired to work in other locations will be ... + At least 3 years of Customer Service or Call Center experience + At least 2 years using...+ At least 5 years of Customer Service or Call Center experience + At least 3 years experience… more
- Acosta Group (Conroe, TX)
- …contests, etc.) * Work with dedicated team principals in territory as assigned by supervisor . * Call on and develop relationships with key retail store ... prioritized coverage goals are met. * Perform special projects as assigned by supervisor of Sales Manager. * Maintain full distribution and display of products in… more
- ICF (San Antonio, TX)
- Description ICF is currently seeking Supervisory Call Specialists for shift work with experience in supervision and working with immigrant youth and families. The ... be capable of providing supervision for a team of call specialists for a national call center...in crisis. + Meet all deadlines required by program supervisor and federal partners. + Ensure the unit manages… more
- ICF (San Antonio, TX)
- Description ICF is currently seeking Call Specialists with experience in working with immigrant youth and families. The candidate must be capable of providing ... purpose of this project is to operate the National Call Center (NCC) and Sexual Abuse Hotline (SAH) that...all calls. + Meet all deadlines required by program supervisor and federal partners. + Ability to effectively communicate… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional experience in customer… more
- PennyMac (Fort Worth, TX)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Call Quality Analyst II is responsible for performing call quality audits ... various lines of business within Default Servicing. As the Call Quality Analyst , you will provide feedback in...and samples, performing additional testing and providing feedback to Supervisor when appropriate + Perform other related duties as… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Supervisor Public Safety/Security position is responsible for overseeing day-to-day Public Safety/Security department operations and ... staffing levels to ensure compliance with facilities coverage. In addition, the Supervisor , Public Safety/Security position serves as the next higher level of… more