- Sunrise Senior Living (Westlake Village, CA)
- …potential residents, families, and visitors, managing both external and internal calls , and taking and communicating messages. The Concierge provides an overview ... to launch the recruitment process. + Answer incoming telephone calls and resident calls within two-three (2-3) rings with the appropriate community greeting… more
- TEKsystems (San Diego, CA)
- …Bilingual Role: CSR Description of work to be performed: Heavy inbound calls for benefit enrollment Specified productivity speed/number of tasks/amount of material: ... 30-40 calls daily Time frame for completion: full shift The...and personalities while maintaining professionalism and diplomacy during difficult calls * Handle confidential information with sensitivity and discretion… more
- Sleep Data (San Diego, CA)
- …to perform the essential functions. + Assists Coaching Team by answering inbound calls and escalates to Respiratory Therapist/Sleep Care Specialist III as needed per ... through manufacturer portals. + Answers all patient or patient-related calls or chats and gauge needs to initiate appropriate...according to policy and procedures. + Makes initial outbound calls to patients as a representative for the Coaching… more
- TEKsystems (Chino, CA)
- Description * Manage a large amount of Inbound calls , in a timely matter, while delivering great customer service. * Assist scheduling customers with appointments ... recalls and provide dealership information. * Handle 30-40 Inbound calls per shift and support with questions on recalls,...* Capture concerns of the customer and properly document calls to create a case. * Provide accurate information… more
- PennyMac (Pasadena, CA)
- …Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers + Receive inbound text messages ... outbound text messages to consumers + Answer high-volume, inbound calls or texts from current customers in a timely...routine data entry and validation tasks + Handling routine calls , emails and/or chat responses with Pennymac employees, consumers… more
- Ricoh Americas Corporation (San Diego, CA)
- …or if their badge is malfunctioning. * Answer and properly route global calls , some confidential in nature, using company -wide switchboard or provide appropriate ... information to the caller. Calls are to be handled expeditiously, in a professional...using a high standard of customer service. * Prioritize calls and escalate customer service issues to the proper… more
- Spanish Peaks Mountain Club (San Diego, CA)
- …defined goals and objectives Answering and processing all incoming/outgoing guest and in-house calls + Thinking outside the box to own and solve guest stay areas ... with guests regarding questions and requests + Managing 3-4 calls per minute ranging from Reservations Calls , General Inquiries, In house calls and in… more
- Avispa Technology (Stanford, CA)
- …as the primary point of public contact to answer, process, page, and direct calls serving the faculty, staff, and students of the University, the medical center, and ... office of science laboratory. This includes handling the critical calls associated with the Medical Center. The company offers a great work environment!… more
- Sage Hospitality Group (South Lake Tahoe, CA)
- …front desk to include but not limited to; room charges, phone calls , zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, ... and on telephone. + Operates the PBX equipment by accepting incoming calls , assisting outgoing calls , scheduling and setting wake-up calls and paging guests… more
- Rush Enterprises (Pico Rivera, CA)
- …customers. + Maintain relationships within assigned territory and make personal sales calls at a customer's location to maximize sales success, at least three ... regularly spending time outside of the office making sales calls and following up on generated quotes. + Make...in person sales visits OR 20 outbound sales phone calls per day properly documented in CRM. + Utilize… more