- Albany Medical Center (Albany, NY)
- …of multi-line (10) telephone and managing all inquiries, transferring of telephone calls ; discharging of patients via the patient medical record; verifying all ... EMS Desk - shadow answer EMS Radio (Ambulance Agency calls from the field) and provides a brief description...and physician + Answering multi-line telephone and managing all calls in calm, courteous, respectful manner + Capture brief… more
- City National Bank (New York, NY)
- …sub-servicer. They are the primary contact person providing proactive emails and calls will offer expert mortgage and servicing heloc expertise to provide ... * Drive new project rollouts, regulatory change control, process updates, and ideas calls and research meetings to stay current on all Mortgage activities with… more
- Albany Medical Center (Albany, NY)
- …point of contact for customer/patient inquiries, receiving in excess of 100 calls per day. This position collects payments, assists with insurance inquiries, ... provides account status, and will escalate calls to management as needed. This role requires professional communication, accuracy, and problem-solving skills.… more
- Sharecare (Albany, NY)
- …www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high ... and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard… more
- Knowledge Builders Inc. (NY)
- …trainings. This position will process incoming bureau mail, arrange conference calls , schedule meetings, maintain office calendars, monitor, and distribute incoming ... which include prioritizing multiple assignments, scheduling meetings and conference calls , maintaining electronic schedules/calendars and various tracking systems, answering… more
- Enterprise Mobility (Syracuse, NY)
- …local area information, and appropriate service information + Answer incoming calls for reservations, rate quotes, general questions and answers, provide information ... customers, other branches, and other vendors + Place outgoing calls for callback management, and miscellaneous calls ...outgoing calls for callback management, and miscellaneous calls as assigned + Assist to assess condition of… more
- Molina Healthcare (NY)
- …to maintain and increase member/provider relationships and engagement. * Handles escalated calls on behalf of management. * Provides excellent customer service for ... provider services and member retention. * Responds to incoming calls from providers on a variety of issues of...effectively to ensure member retention. * Responds to incoming calls from members and providers. * Conducts member satisfaction… more
- CUNY (Queens, NY)
- …public. - Responds to routine inquires regarding departmental affairs. - Answers telephone calls ; screens incoming calls and forwards/refers calls ; assists ... in maintaining up-to-date mailing and telephone directories. - Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons. - Furnishes information on the… more
- Enterprise Mobility (Rochester, NY)
- …hiring now for immediate openings. Responsibilities include: + Take incoming calls - reservations, rate quotes, general questions and answers, provide information and ... dealerships, repair shops and other vendors + Manage outgoing calls for callback management, A/Rs and miscellaneous calls... calls for callback management, A/Rs and miscellaneous calls as assigned + Provide a high level of… more
- Doyle Security Systems (Rochester, NY)
- …responses and activity in our alarm monitoring software + Initiate outbound calls to customers and dispatch emergency services (police/fire/medical) as needed + ... Answer incoming calls , assist with inquiries, and route calls to appropriate departments + Deliver exceptional customer service with professionalism and empathy… more