- GovCIO (Albany, NY)
- …Duties & Responsibilities** + Inbound & Outbound Call Support: + Make scheduled outbound calls and respond to inbound calls from Veterans needing device support. ... comfort level. + Documentation & Reconciliation: + Accurately document all calls , troubleshooting steps, and resolutions in ticketing systems (eg, ServiceNow) and… more
- Cognizant (New York, NY)
- …Only local candidates will be considered **Role Responsibilities** + Conduct initial planning calls to understand client and sales team needs + Develop agendas based ... appropriate speaker to each agenda topic. + Conduct speaker preparation calls and know before you go calls to ensure speakers and sales teams are aligned and… more
- Northwell Health (Lake Success, NY)
- …you will be responsible for providing clerical support, answering phone calls and obtain accurate insurance information, verification, and pre-authorization The ... information, insurance details, and medical history. + Answer phone calls promptly and professionally. + Relay messages and follow...professionally. + Relay messages and follow up on patient calls . + Maintain and update patient records in EHR… more
- City of New York (New York, NY)
- …to ensure cases move forward; o managing multiple calendars, scheduling conference calls , virtual and in-person mediation sessions with parties, and liaising with ... data as needed and requested, drafting and disseminating OMCR materials, fielding calls from the public about OMCR's work; and attending training programs,… more
- Northwell Health (Lake Success, NY)
- …you will be responsible for providing clerical support, answering phone calls and obtain accurate insurance information, verification, and pre-authorization The ... is completed accurately. 4. Telephone Communication: o Answer phone calls promptly and professionally. o Respond to inquiries from...messages to appropriate staff and follow up on patient calls . 5. Record Keeping: o Maintain and update patient… more
- Cardinal Health (Albany, NY)
- …research and problem/dispute resolution. **_Job Summary_** Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. ... order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day. + Answer incoming phone calls... calls per day. + Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding… more
- TruGreen (Albany, NY)
- …great place to work!" **Position Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates ... level of customer service. **Responsibilities** + Receives inbound and makes outbound calls to resolve routine customer concerns (eg, service, billing, results) in a… more
- Loretto Management Corporation (Syracuse, NY)
- …Front Desk + Greets and directs visitors at the Talent Center front desk. Answers phone calls and directs calls where needed. Returns calls when left on the ... TA voicemail. + Creates a welcoming environment for candidates attending their onboarding appointment. + Gathers appropriate documentation from candidate during onboarding appointment and uploads into application tracking system + Prepares onboarding packets… more
- Robert Half Office Team (Syracuse, NY)
- …high standards of customer service. Responsibilities: * Respond to inbound calls professionally, addressing inquiries and directing them appropriately. * Provide ... drafting, responding, and organizing communications. * Handle both inbound and outbound calls to support business needs. * Utilize Microsoft Excel, Outlook, and Word… more
- Allied Universal (White Plains, NY)
- …resolve scheduling issues promptly + Monitor and respond to safety check calls and emergency situations by contacting appropriate personnel and documenting with ... and closed out properly for proper invoicing + Receive calls from Allied Universal employees and transfer calls... calls from Allied Universal employees and transfer calls to appropriate personnel + Create and distribute after-action… more