- Aston Carter (Spring Valley, NY)
- …desk operations of a healthcare facility. This position involves answering incoming calls , directing them to appropriate staff members, and greeting and checking in ... personnel is essential. Responsibilities + Answer telephones and direct calls to the appropriate staff member, transferring calls... calls to the appropriate staff member, transferring calls to voicemail when necessary. + Greet and direct… more
- Verint Systems, Inc. (Albany, NY)
- …target account prospecting, and profiling. + Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members. + ... accounts. + Effectively conducts interaction with accounts at all levels; face-to-face calls , conference calls , WebEx, and email communications. + Thoroughly… more
- Buffalo Hearing & Speech Center (Williamsville, NY)
- …families in a friendly and professional manner + Answering phones: handling incoming calls , providing information, and directing calls to the appropriate staff + ... trained to specialize in certain clinic functions such as handling patient calls for scheduling speech-language evaluations and therapy or other specialized areas.… more
- Stony Brook University (Stony Brook, NY)
- …+ Answer telephones, assisting callers with their questions and forwarding calls to appropriate personnel which includes filling in at Dispatch, receiving ... emergency calls , preparing work order tickets, including dispatching calls to maintenance mechanics via two-way radio and inputting these work orders into the… more
- Enterprise Mobility (Buffalo, NY)
- …local area information, and appropriate service information + Answer incoming calls for reservations, rate quotes, general questions and answers, provide information ... customers, other branches, and other vendors + Place outgoing calls for callback management, and miscellaneous calls ...outgoing calls for callback management, and miscellaneous calls as assigned + Assist to assess condition of… more
- WMCHealth (Hawthorne, NY)
- …on procedure type, time requirements, and provider schedules. + Answer incoming phone calls and make outbound phone calls , gathering information to route ... appropriately. Utilize triage system for all patient care related calls , in accordance with triage procedures. + Initiates, issues, and verifies patient referrals.… more
- CUNY (Brooklyn, NY)
- …public. - Responds to routine inquires regarding departmental affairs. - Answers telephone calls ; screens incoming calls and forwards/refers calls ; assists ... in maintaining up-to-date mailing and telephone directories. - Provides receptionist services; sets up appointments; keeps calendars; refers students, faculty, other CUNY employees and general public to proper areas or persons. - Furnishes information on the… more
- Guardian Life (Albany, NY)
- …and deliver personalized experiences. + Able to handle several responsibilities, multiple phone calls and field interactions, yet be able to identify and focus on ... and regulations. + Effectively cover incoming and outgoing phone calls , serving as a central point of contact for...+ Meet and exceed individual performance metrics including average calls per day, adhering to daily schedule, Quality Assurance… more
- University of Rochester (Rochester, NY)
- …reimbursement for Emergency Department services. + Collects co-pays. + Triages patient calls , assesses the urgency of a situation and determines the appropriate ... point person for handling complaints. + Answers incoming phone calls in communications center, routing calls as...incoming phone calls in communications center, routing calls as appropriate. + Coordinates transportation for discharged or… more
- University of Rochester (Rochester, NY)
- …for Emergency Department services. Collect co-pays. + Customer interaction: Triage patient calls , assess the urgency of a situation and determine the appropriate ... action, serves as focal point for handling complaints. Answer incoming phone calls in communications center, routing calls as appropriate. Coordinate… more