- Doyle Security Systems (Rochester, NY)
- …responses and activity in our alarm monitoring software + Initiate outbound calls to customers and dispatch emergency services (police/fire/medical) as needed + ... Answer incoming calls , assist with inquiries, and route calls to appropriate departments + Deliver exceptional customer service with professionalism and empathy… more
- Robert Half Office Team (Jamaica, NY)
- …Provide attentive and detail-oriented support to customers by answering inbound calls and addressing their concerns effectively. * Handle customer inquiries ... ensure satisfaction. * Respond to both inbound and outbound calls to assist with various customer requests. * Uphold...are essential. * Proficiency in handling inbound and outbound calls with attention to detail. * Ability to accurately… more
- Sedgwick (Albany, NY)
- …jobs to contractors based on job type and location. . Places outbound calls to sell programs to customers, assigns contractors, makes customer appointments, provides ... program expectations. . Monitors pending jobs and makes follow-up calls to homeowners to ensure that the process is...smoothly and answers questions as needed. . Receives inbound calls to answer customer service questions, resolve minor issues,… more
- Casella Waste Systems Inc. (Halfmoon, NY)
- …** Hiring Range: $25\-27/ hour** ## Key Responsibilities Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations ... day; manages and determines route actions and assuring route completion\.Handles incoming calls and emails from customer service and sales department and manages… more
- Robert Half Office Team (Rochester, NY)
- …source documents into the system using Sure Prep. * Handle inbound and outbound calls to address client inquiries and provide updates. * Organize and manage email ... and maintain an organized calendar. Requirements * Proficiency in answering inbound calls and providing excellent customer service. * Strong skills in data entry… more
- Enhanced Protection Services (New York, NY)
- …shortages, implement staffing schemes that will achieve desired outcomes + Track phone calls and make scheduling changes as they are received + Schedule required ... + Be proficient with all forms of communication to include emails, phone calls and text messages to effectively communicate with employees regarding scheduling +… more
- University of Rochester (Rochester, NY)
- …with inventory manager if changes in stock on hand is needed. Makes scheduled calls to patients to bill prescriptions and set up deliveries. Facilitates adherence to ... customer service through the Pharmacy Call Center. Triages patient calls to the appropriate party. Answers incoming calls... calls to the appropriate party. Answers incoming calls in a timely manner. Monitors and reconciles patient… more
- Catholic Health Services (Rockville Centre, NY)
- …and visitors and provides them with requested information and direction. + Answers telephone calls and places telephone calls and pages. + Responds to patient ... calls through the intercom and communicates needs to the appropriate personnel for intervention. + Communicates dietary changes to Food and Nutritional Services. + Immediately notifies Patient Registration Unit of any patient transfers, discharges or… more
- YAI (Riverside, NY)
- …are or may be life threatening, or otherwise notable. + Documents all calls , correspondence and encounters with people we support in accordance with established ... with medical providers, if needed. + Triages emergency and non-emergency phone calls from program staff, leadership and/or persons supported during and outside of… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …to investigate patient needs more fully. + Responsible to receive triage patient calls from general call center for handling. + Responsible for accurate selecting ... orders as necessary + Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed + Document patient reported… more