- HANAC, Inc. (Astoria, NY)
- …Coordinator with general inquiries. Essential Duties + Office operations: phone calls , voicemails, filing, copying, printing + Input data into HANAC's database ... with NYC Aging PeerPlace data entry + Answer and direct all phone calls + Update registered clients' information + Maintain and organize program inventory +… more
- Robert Half Office Team (Rochester, NY)
- …or department. * Manage a multi-line phone system, including answering and transferring calls efficiently. * Handle inbound calls with care, addressing inquiries ... or redirecting as necessary. * Maintain a clean and organized reception area to create a welcoming atmosphere. * Assist with general administrative tasks, such as sorting mail and scheduling appointments. * Provide accurate information to callers and visitors… more
- Robert Half Accountemps (East Syracuse, NY)
- …documentation for reports. * Manage accounts receivable by making follow-up calls , generating financial reports, and updating records in accounting software. * ... accounts payable and accounts receivable processes. * Ability to handle inbound calls professionally and resolve inquiries effectively. Robert Half is the world's… more
- Cardinal Health (Albany, NY)
- …them-faster.** **_Responsibilities_** **_:_** + Responsible for handling inbound and outbound calls , with ability to determine needs and provide one call resolution ... company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups or confirmations + Demonstrate superior customer… more
- Ellis Medicine (Schenectady, NY)
- …to patients, staff and community health care providers while handling incoming telephone calls . + Screens and responds to patient phone calls , directing to ... Primary Care or Specialty provider as needed. + Working knowledge of triage intake + Furnishes medical advice per approved triage protocols and algorithms. + Schedules urgent appointments, based on necessity and acuity, by offering the earliest appointment… more
- CVS Health (Albany, NY)
- …not a call center position, but you will be required to make outbound calls to both beneficiaries and providers to resolve their complaint. Department metrics are in ... critical thinking ability + Time management skills + Experience handling customer calls and elevated issues + Ability to document resolution in written communication… more
- Hilton (Albany, NY)
- …on customer accounts + Participate in Quarterly Business Reviews and joint sales calls with colleagues or managers + Build relationships with your Hilton Worldwide ... our customers & hotels in the sales process + Responsible for sales calls & site visits, industry visibility and education, and engagement in Hilton events… more
- Mount Sinai Health System (New York, NY)
- …to Physician all patient emergencies 20. Takes messages to ensure follow-up on all calls 21. Files and maintains file units 22. Balances ledger sheets and accounts ... requested 26. Provides assistance with uncovered shifts 27. Confirms appointments 28. Calls insurance companies to verify coverage and eligibility 29. Forwards to… more
- Serco (Garden City, NY)
- …with standard operating procedures. + Answer and direct incoming telephone calls and visitors. + Schedule and plan meetings/appointments as required, including ... conference calls . + Liaise with staff members, applicants and the general public on a daily basis. + Develop and maintain filing systems for applicant files, general… more
- Mount Sinai Health System (New York, NY)
- …care, but not limited to registration, scheduling, pre/post follow-up patient calls . Contact insurance providers to obtain preauthorization for surgical procedures ... issues or answer questions regarding policies and procedures + Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date + Schedules… more