- University of Rochester (Rochester, NY)
- …Coordinator and Charge Nurse, with appropriate follow-through as necessary. Triages patient calls , assess the clinical urgency of every patient, and determines the ... computer failure. + Assesses and triages all Operating Room calls , pages, and STAT calls , books emergent...all Operating Room calls , pages, and STAT calls , books emergent cases and communicates and coordinates appropriate… more
- Compass Group, North America (New York, NY)
- …support via a variety of clerical activities and related tasks. Answer incoming calls and directs calls to appropriate associates. Greets and directs visitors. ... of changes in meeting room status, special requests, etc.Answers telephone calls and directs callers to appropriate associatesTakes and retrieves messagesProvide… more
- City of Rochester, New York (Rochester, NY)
- …Communications Department with responsibility for answering emergency and non-emergency calls for police, fire, and emergency medical services and efficiently ... services by telephone wearing a headset; + Answers text to 911 calls ; + Controls telephone conversations to obtain necessary information, following policies and… more
- Trinity Health (Syracuse, NY)
- …out patients for appointments **Phone support** - Incoming and outgoing phone calls Scanning and faxing documentation Confirmation phone calls General ... will be served. . Answers the telephone and routes calls to proper person. When personnel are unavailable for...to proper person. When personnel are unavailable for telephone calls , records and delivers messages. . Uses appropriate diction… more
- Rochester Regional Health (Rochester, NY)
- …to medication adherence, completing medication histories, participating in follow-up calls to patients/providers, and assisting on projects related to improving ... outcome reporting related to medication cost initiatives + Follow-up calls : Participate in follow-up calls to patients...initiatives + Follow-up calls : Participate in follow-up calls to patients and healthcare providers + Follow-up … more
- Cerebral Palsy Association of the North Country (Canton, NY)
- …benefit-eligible. Position Summary:The Call Center Representative (CCR) shall answer incoming calls and messages to Agency health centers and assist patients, ... manner. Primary Responsibilities: + Promptly and professionally answers incoming telephone calls , eCW messages, and Patient Portal inquiries. + Manages and routes… more
- EMCOR Group (Rochester, NY)
- …+ Dispatch (send service order to mobile devices) and verify technicians have started calls + Update service order status on all assigned service orders + Ensure all ... complete calls are closed each day (this should be performed...are being addressed timely. + Contact technicians on open calls to get updates. Other general tasking **(performed daily):**… more
- Ricoh Americas Corporation (New York, NY)
- …Services include (but are not limited to):** **A. Reception Services** 1. Answer calls within three rings and deal with these queries efficiently. 2. Phone script ... if their badge is malfunctioning. + Answer and properly route global calls , some confidential in nature, using company-wide switchboard or provide appropriate… more
- CVS Health (Albany, NY)
- …Works in an inbound and outbound call center environment and completes outbound phone calls and research + Not all calls will be research/referral oriented, some ... and not work off Wi-Fi. + Comfortable conducting video chats, virtual calls and using digital communication tools. **Preferred Qualifications** + Spanish speaking -… more
- Heritage Christian Services (Rochester, NY)
- …and have knowledge of these references to ensure proper techniques in taking calls , and triaging individuals for further medical assessment and care in a timely ... + Will follow agency written protocols regarding "on call" when answering calls + Answer calls promptly and must return calls within 30 minutes +… more