- University of Rochester (Rochester, NY)
- …discrepancies. - Answers phone in a timely and courteous manner. Manages incoming clinic calls and sorts calls to various providers. Opens telephone encounter in ... routing of encounter in EMR to the appropriate staff/provider. Coordinates outgoing calls related to major functions above. Provides information to patients to… more
- Healthfirst (NY)
- …assessments to identify risk factors which need closer intervention + Handles calls to and from providers regarding authorizations, referrals, visits, tests, and ... updates and/or corrections + Complete member and provider notification calls + Escalates calls to appropriate departments which may include but is not… more
- City of New York (New York, NY)
- …Information Representatives who will perform a vital role in managing approximately 500-600 calls daily to serve applicants for the City and State Disability Parking ... proper responses; entering customer information and coding the purpose for calls received into the database; recording complaints and requests; making courtesy… more
- University of Rochester (Henrietta, NY)
- …+ Answers phone in a timely and courteous manner. + Manages incoming clinic calls and sorts calls to various providers. + Opens telephone encounter in ... in EMR to the appropriate staff/provider. + Coordinates outgoing calls related to major functions above. + Provides information...minimize the need to distribute the telephone call, forwards calls , pages providers, and takes messages. + Edits and… more
- Highland Hospital (Rochester, NY)
- …Amtelco/Spok automated answering telephone system, receiving all internal and external calls for Highland Hospital and Patient Information, as well as internal ... operator calls in a pleasant, helpful and professional manner. Direct all calls to the appropriate patient, department or staff member as quickly & efficiently… more
- WM (West Babylon, NY)
- …or veteran status. **I. Job Summary** Operates telephone switchboard and routes calls to the appropriate person or location. **II. Essential Duties and ... name and arranges for appointment with person called upon. Calls employees to the telephone and/or routes calls... Calls employees to the telephone and/or routes calls to the appropriate individual extensions. May issue visitor's… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct ... **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls , outbound calls and directing incoming calls to appropriate staff members.… more
- TEKsystems (Rochester, NY)
- …our internal and external customers. + Responds promptly, accurately, and effectively to all calls in a polite and professional manner. + Responds to all calls ... understanding of call avoidance, such as but not limited to short calls , intentional disconnects, inappropriate transfers and inappropriate use of hold button. +… more
- M&T Bank (Buffalo, NY)
- …for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, ... in a timely and accurate manner. + Complete outbound calls to employees, managers, former employees and retirees as...HR related questions and issues. This position receives inbound calls , makes outbound calls to employees and… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser ... may be reduced. Responsibilities + Responsible for managing inbound calls in a timely manner in a multi-bank environment...and Treasury Management. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine… more