• Shift Manager - Data Center Operations

    City of New York (New York, NY)
    …or secondary staff are not available. Infrequently, the individual may receive escalation calls on Sunday from onsite operators - when scheduled for Sunday offsite ... (moves, minor hardware, etc); ensure that local technicians are available for service calls and are qualified (capable) to perform work; instruct vendors to store… more
    City of New York (07/05/25)
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  • Personal Banker SAFE Act - Manhattan Downtown Area

    Citigroup (New York, NY)
    …plans to target Book of Business customers + Deliver client services/outbound calls /inbound calls to acquire new relationships and deepen existing relationships ... through the cross-sell of relevant products and services while delivering remarkable client experience + Provide Tellers and other branch staff with coaching and guidance on products and special programs, identifying client needs, and providing appropriate… more
    Citigroup (07/04/25)
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  • Pharmacy Technician 3- Full Time Day/Eve

    Nuvance Health (Poughkeepsie, NY)
    …following all state & federal regulations and departmental policies. 9. Triage phone calls and transfer calls to the pharmacist for any medication-related ... questions. 10. Navigate electronic medical record (EMR) as it relates to missing medications and charges/billing. 11. Understanding the identification, handling, storage, and of hazardous medications (USP800, NIOSH, OSHA, and departmental policy). 12. Comply… more
    Nuvance Health (07/04/25)
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  • Hospital Operator

    Nuvance Health (Poughkeepsie, NY)
    *Description* Summary: Answers and routes incoming calls to the hospital's main number, emergency lines and patient information lines. Demonstrates service ... and telephone skills. Responsibilities: 1. Answers main number and patient information calls in a timely fashion, exhibiting strong customer service skill resulting… more
    Nuvance Health (07/04/25)
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  • Medicaid Managed Care Liaison

    Abbott House (Bronx, NY)
    …care of general office duties such as answering telephone and triaging calls , maintaining office supplies, preparing time sheets, and maintaining clinical staff ... Fair Hearings / court ordered services. + Schedule clinical appointments, make reminder calls , and track kept and not kept appointments. + Create and maintain… more
    Abbott House (07/04/25)
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  • Call Center Supervisor

    Pearl Interactive Network (Albany, NY)
    …and policies. + Answer agent questions regarding best practices or difficult calls . + Assume leadership responsibility for departmental tasks and call center ... solve problems as required. + Respond professionally to difficult or tense calls /situations that may arise out of daily duties. + Organize simultaneous tasks… more
    Pearl Interactive Network (07/04/25)
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  • Client Services Representative

    Casella Waste Systems Inc. (Clifton Park, NY)
    …and client relationship management\. Can effectively manage assigned customer base, take calls from most customers without assistance, hand in daily work order ... to handle problems and/or direct to management with idea for resolution, handle all calls from any customer, reliable and able to work extra time as needed, manages… more
    Casella Waste Systems Inc. (07/04/25)
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  • Client Care Coordinator

    Senior Helpers of Smithtown (Smithtown, NY)
    …process for new clients that may include caregiver introductions, first day of service calls , and visit(s) within the first 30 to 90 days of service + Ensures ... for replacing lost hours and proactive care management weekly + Takes service inquiry calls and follows up with leads to meet client conversion targets + Cover… more
    Senior Helpers of Smithtown (07/03/25)
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  • PFS Customer Service Associate

    Saratoga Hospital (Saratoga Springs, NY)
    …customer service duties, including greeting customers, answering and directing incoming calls as well as performing skip tracing and insurance information follow-up. ... office experience and at least 6 months handling high volume phone calls is strongly preferred + Medical Office background preferred. Medical terminology certificate… more
    Saratoga Hospital (07/03/25)
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  • Helpdesk Support Technician

    City of New York (New York, NY)
    …of the post: - Monitor and manage ServiceNow Helpdesk tickets, emails and calls in a timely manner. Provide Helpdesk/desktop support for hardware and software ... and software. - Accurately maintains Unit's call center tracking system ensuring that calls are entered accurately and in ServiceNow. - Troubleshoot both PC and Mac… more
    City of New York (07/03/25)
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