- University of Rochester (Rochester, NY)
- …medications (excluding controlled substances) to the patient care units. Answers and triages phone calls of a general nature, and forwards calls to pharmacist or ... that location. + Assists pharmacy staff with triaging general phone calls . Forwards calls requiring the knowledge and judgement of pharmacists or technicians to… more
- Comfort Windows (Syracuse, NY)
- COMFORT WINDOWS & DOORS is seeking an individual to handle inbound telephone calls from Upstate New York customers considering our home improvement services. You ... 7:00pm. Responsibilities: + Answer a high volume of inbound calls each day looking to schedule a free estimate;...promotions, sales methods, computer systems, etc.; + Place outbound calls to follow up on customer leads generated from… more
- Guthrie (Corning, NY)
- …system console according to hospital policies and procedures. 2. Answers all incoming calls rapidly with a courteous manner and dispatches all calls ... Duties Specific to the Answering Service 1. Answers incoming calls in a fast, accurate, and courteous manner. Answers...status, his locations and phone number. 3. Records all calls in the computer noting the following information: a.… more
- Rochester Regional Health (Rochester, NY)
- …Specific Info> RESPONSIBILITIES: + Call Management. Answer incoming/outgoing/internal calls to the switchboard, promptly and courteously giving priority ... to STAT and/or emergency calls ; connect calls to appropriate personnel; monitor emergency radio, fire panel and other alarm panels; provide over-head page for… more
- Ellis Medicine (Schenectady, NY)
- …and occasional housekeeping services) from the Dining Services Call Center. Respond to calls and works closely with patients, families, and staff to ensure all ... dispatching of a variety of customer service requests. + Respond to customer calls in a timely, courteous and efficient manner, provide optimal customer service and… more
- AON (NY)
- …to conduct business + Introduce service person to clients and request that service calls be directed to them and forward all service-related calls to assigned ... Introduce service person to clients and request that service calls be directed to them and forward all service-related... be directed to them and forward all service-related calls to assigned service person + Stay informed of… more
- Monroe Plan for Medical Care (Rochester, NY)
- …and concerns. Ability to independently handle and resolve incoming claims calls from providers. *Demonstrates through customer interactions the problem solving ... *Handles confidential information in accordance with HIPAA requirements. *Documents calls in accordance with departmental policies. *Employs strong interpersonal… more
- Sedgwick (Albany, NY)
- …apply your auto insurance knowledge to handle a high volume of incoming calls from existing and prospective customers. Your role is to deliver exceptional service ... standards. This phone-based role requires you to be on calls for most of your shift. You'll receive structured...and afternoon) **Key Responsibilities** + Answer approximately 40 inbound calls per day in a professional and timely manner… more
- Audacy (Buffalo, NY)
- …Audacy. + Meet assigned monthly/quarterly sales benchmarks including lead generation, client calls and other benchmarks. + Conduct research to support sales efforts, ... closed campaigns. + Lead internal and external pre-sale and post-sale kickoff calls to ensure alignment and execution. **Campaign Execution & Performance** +… more
- Ryder System (Albany, NY)
- …The Employee Services Representative II is responsible for second level triage of transferred calls from Tier 1 OR be the first point of contact for specialized ... a fast-paced environment, illustrating confidence in handling inbound/direct or transferred calls /cases. Ability to work in a team environment, displays critical… more