- University of Rochester (Rochester, NY)
- …concepts. + Answers phone in a timely and courteous manner. + Manages incoming clinic calls and sorts calls to various providers. + Coordinates outgoing calls ... to minimize the need to distribute the telephone call, forwards calls , pages providers, and takes messages. + Initiates insurance preauthorization, verification,… more
- M&T Bank (Buffalo, NY)
- …for HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, ... in a timely and accurate manner. + Complete outbound calls to employees, managers, former employees and retirees as...HR related questions and issues. This position receives inbound calls , makes outbound calls to employees and… more
- Premier Medical Group of the Hudson Valley (Poughkeepsie, NY)
- …is responsible for retrieving medical secretary voice messages and returning calls , scheduling appointments, directing calls to appropriate staff, setting ... COVID testing, and follow up appointments. + Directs patient calls to appropriate personnel. + Triages other staff regarding...to them ie Prescriptions, Medical Records. + Screening phone calls as best as possible. + Enters demographic, insurance… more
- Stony Brook University (Smithtown, NY)
- …in our Sleep Disorders Center functions as resource to patients by answering calls , scheduling Sleep Disorders Center intake and follow up physician appointments, as ... the following but are not limited to:** + Answer calls to the Sleep Disorder Center. + Schedule new...indicated by physician in the EMR. + Forward patient calls to appropriate Stony Brook departments based on availability.… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …to complete daily duties and works toward answering incoming and making outbound calls independently. Provide support as needed to peers, leaders and other ProAct ... **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls , outbound calls and directing incoming calls to appropriate staff members.… more
- Guthrie (Binghamton, NY)
- …efficient operation of Guthrie's telecommunications system 24 hours a day. Operators field calls and inquiries, and direct internal and external calls to the ... 2. Assists in answering an average of 3500‐4500 incoming calls on a daily basis. 3. Operates database for...other facilities. 5. Provides after‐hours paging service for patient calls for several outlying Guthrie Entities. 6. Provides back‐up… more
- Sodus Rehab & Nursing Center (Delhi, NY)
- …+ Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. + Ensure no personal calls are relayed ... hours unless it is an emergency + Route emergency calls appropriately. + Make copies of correspondence and other...address. + Beep individuals to inform them of telephone calls , using beeper and interoffice communication equipment. + If… more
- Bassett Healthcare (Oneonta, NY)
- …business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls . May supply information to callers and record messages. + Answers, ... transfers, and directs incoming calls using all resources available. Provides directory assistance +...all resources available. Provides directory assistance + Receives Emergency Calls and initiates procedures specific to the type of… more
- CCSI INC (Rochester, NY)
- …behalf ofMonroe County. In this role, you will + Respond to crisis and non-crisis calls with law enforcement upon dispatch from 911. + When multiple calls occur ... for transition vary among cases. + Complete immediate follow up for Crisis Calls and Collaborate with Complex Case Management around cases that require sustained… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …the ORA hotline. Responsibilities: + Create a unique member experience + Conduct Outreach calls to existing MLTC members and generate leads to the MA unit + Conduct ... Outreach calls to all prospect leads generated via marketing or...Licensed Agents Only. + Informs potential members about OEV calls and/or letters. + Take Scope of Appointment … more