- Guidehouse (San Antonio, TX)
- …business office staff. Representatives are responsible for taking in-coming and out-going calls to patients and insurance companies to resolve patient accounts. All ... client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned **_This position will be based Monday through Friday out of our San Antonio, TX office. Individuals must be able to work an eight hour shift… more
- ICF (San Antonio, TX)
- …professional judgement, and the skills needed to support staff while handling crisis calls . This may involve directly handling calls escalated for additional ... Communicate with PRS Providers regarding case needs. + Monitor incoming calls to ensure zero abandoned calls . + Work closely with the call center staff, client,… more
- ICF (San Antonio, TX)
- …to unaccompanied alien children. Key Responsibilities: + Respond to all incoming calls according to established protocols and scripts. + Engage in follow-up outgoing ... calls as necessary or other outbound call responsibilities according...protocols and scripts. + Maintain composure and professionalism when calls involve reports of behavioral disruptions, mental health crisis,… more
- TEKsystems (Dallas, TX)
- Description + Will take 25-50 calls per day pertaining to Retirement questions and assistance. + Will take calls from financial partners, agents, and customers. ... a relationship over the phone, demonstrate empathy, and handle tough/escalated phone calls . + Around 4 calls a day are escalated to management. + These phone … more
- Methodist Health System (Dallas, TX)
- …of contact into the Methodist Medical Group clinics as it relates to incoming calls , appointment scheduling, and follow up calls related to coordination of care. ... in problem solving and issue resolution via email, phone calls etc. * Assist in maintaining accurate department training...and monitors status to ensure timely completion. Makes outbound calls as needed to complete assigned tasks related to… more
- City of Baytown (Baytown, TX)
- …Control Officer to join our team. In this role, you'll respond to service calls , ensure the humane treatment of animals, and help enforce local animal ordinances. ... status on a rotating basis for response to emergency calls for service. During the scheduled on-call status, Officers...Officers must: + Be available for response to emergency calls . + Be able to maintain a maximum 1-hour… more
- Carrington (Plano, TX)
- …providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily ... handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely… more
- Methodist Health System (Dallas, TX)
- …reserve point of contact into the Med-Health clinics as it relates to incoming calls , appointment scheduling, and follow up calls related to coordination of ... monitors status to ensure timely completion. * Makes outbound calls as needed to complete assigned tasks related to...and Methodist Medical Group as it relates to incoming calls , appointment scheduling, and follow up calls … more
- UTMB Health (Webster, TX)
- …with patients, physicians, referral sources, and the treatment team. + Answers calls accurately and with exceptional customer service at all times. + Ensures ... caller's needs are met and accurate information is obtained. + Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient… more
- ICF (San Antonio, TX)
- …(Shift C: 4pm-12am)** **Key Responsibilities:** + Review and/or respond to all calls as needed from unaccompanied minors, sponsors, or other stakeholders. + Work ... ORR and ORR Programs regarding needed safety and wellbeing calls . + Provide guidance and support as needed based...including legal providers and immigration court. + Manage crisis calls and provide support to families in crisis. +… more
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