- Guidehouse (San Antonio, TX)
- …business office staff. Representatives are responsible for taking in-coming and out-going calls to patients and insurance companies to resolve patient accounts. All ... client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned **_This position will be based Monday through Friday out of our San Antonio, TX office. Individuals must be able to work an eight hour shift… more
- ICF (San Antonio, TX)
- …professional judgement, and the skills needed to support staff while handling crisis calls . This may involve directly handling calls escalated for additional ... Communicate with PRS Providers regarding case needs. + Monitor incoming calls to ensure zero abandoned calls . + Work closely with the call center staff, client,… more
- ICF (San Antonio, TX)
- …to unaccompanied alien children. Key Responsibilities: + Respond to all incoming calls according to established protocols and scripts. + Engage in follow-up outgoing ... calls as necessary or other outbound call responsibilities according...protocols and scripts. + Maintain composure and professionalism when calls involve reports of behavioral disruptions, mental health crisis,… more
- TEKsystems (El Paso, TX)
- …email response -Agents are held to closing votes (AM shift primarily receives inbound calls and PM shift primarily places outbound calls ) with shareholders. A ... of the questions that come are those seeking clarity or assistance with voting. - Calls typically involve: (1) understanding how to vote online, phone or mail, (2)… more
- Methodist Health System (Dallas, TX)
- …of contact into the Methodist Medical Group clinics as it relates to incoming calls , appointment scheduling, and follow up calls related to coordination of care. ... in problem solving and issue resolution via email, phone calls etc. * Assist in maintaining accurate department training...and monitors status to ensure timely completion. Makes outbound calls as needed to complete assigned tasks related to… more
- Fannie Mae (Plano, TX)
- …the following responsibilities: * Effectively lead and guide Incident triage calls from a technical perspective analyzing different components of the infrastructure ... and application environments. * Influence other technical teams on the calls and articulate troubleshooting steps effectively. * Lead required technical follow-up … more
- Fannie Mae (Plano, TX)
- …impact and resolution actions. * Effectively lead and guide Incident triage calls from a technical perspective analyzing different components of the infrastructure ... and application environments. * Influence other technical teams on the calls and articulate troubleshooting steps effectively. * Lead required technical follow-up … more
- City of Baytown (Baytown, TX)
- …Control Officer to join our team. In this role, you'll respond to service calls , ensure the humane treatment of animals, and help enforce local animal ordinances. ... status on a rotating basis for response to emergency calls for service. During the scheduled on-call status, Officers...Officers must: + Be available for response to emergency calls . + Be able to maintain a maximum 1-hour… more
- The Cigna Group (Austin, TX)
- …make all the difference in our success. **RESPONSIBILITIES** + Answer inbound calls from members, providers, and pharmacies with questions about Pharmacy Benefit ... Services(PBS) benefits, mail-order pharmacies, or Medicare. + Take calls back-to-back while toggling through several applications on multiple...+ Advocate for the member patient by placing phone calls , fax or other means to physician's office to… more
- Carrington (Plano, TX)
- …providing excellent customer service by answering a large volume of incoming calls and third party inquiries regarding existing real estate mortgage loans primarily ... handling inbound calls and outbound calls to borrowers due for current month. Resolve customer issues as quickly as possible while providing accurate and timely… more