- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Provide front line support for IT systems and software, fielding telephone calls , voicemails, emails, and portal requests. + Attempt incident resolution using ... industry knowledge and provided Knowledge Articles. Solve technical issues or escalate in a professional and timely manner, bringing in other subject matter experts as required. + Enter IT incident descriptions and troubleshoot the issue sufficiently to… more
- ARAMARK (Frisco, TX)
- …standards Ensures timely response to guest/customer request for information or assistance, calls out any delays or other problems that are identified Maintains ... friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Responsive to customer needs. Adheres to the established policies addressing confidentiality of patient information. Maintains compliance with ARAMARK?s… more
- BrightSpring Health Services (Fort Worth, TX)
- …applicable licensure, accreditation and certification standards + Accompanies others on sales calls to provide clinical expertise, as needed + Performs all duties ... inherent in a managerial role including directing and participating in clinical training programs for professional and paraprofessional staff + Other duties as assigned Qualifications + Minimum of Bachelors Degree, Masters Degree preferred in Human… more
- Shuvel Digital (San Antonio, TX)
- …Military Banking Program (OMBP) will assist customers verbally when accepting phone calls and through written responses via online banking messages. These inquiries ... and requests range from simple to complex in nature and encompass a wide variety of subject matter areas. Other responsibilities include, but are not limited to, completing wire transfers, assisting with account inquiries, performing general account… more
- Comcast (Dallas, TX)
- …life cycle (ie 3-6 months prior to contract expiration, after successive service calls etc.) to assure customer satisfaction and to re-contract and extend customer ... relationships where appropriate. + Meets or exceeds budgeted retention goals for all product lines. + Demonstrates strong problem solving and communications skills. + Regular, consistent and punctual attendance. Must be able to work nights and weekends,… more
- Sam Houston State University (Huntsville, TX)
- …experience. Department: Dept of Human Sciences General Requirements: The department calls for the consideration of sub-disciplines in all official decisions taken ... at department, college, and university levels, in order to foster mutual understanding and create a better learning, research, and work community. The University serves over 21,000 undergraduate, graduate and doctoral students, SHSU's Carnegie classification… more
- Community Health Systems (Corsicana, TX)
- …disposing of infectious/hazardous waste materials. + Responds to and screens telephone calls for referral. + Triages patients to ensure productive departmental flow ... + Ensures patient chart entries are made accurately and in a timely manner. + Assists with the preparation of supplies and equipment and aiding the physician during treatment, examination and testing of patients. + Notifies patients of test results and… more
- Houston Methodist (Houston, TX)
- …Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed. + Utilizes critical thinking skills to ... observe and proactively address patient reactions (ie contrast media and medications) or potential outcomes and obtains assistance, as appropriate. **FINANCE ESSENTIAL FUNCTIONS** + Provides accurate and complete documentation of patient procedures. Enters… more
- Zurich NA (Austin, TX)
- …Associates are responsible for a variety of tasks: + Field incoming calls from dealerships, service shops, and inspectors regarding low exposure, low complexity, ... mechanical breakdown claims. + Determine applicable contractual coverage and most appropriate replacement/repair solution. + Work to have a timely resolution to claims by negotiating costs and labor hours associated. + Ensure customer service by proactively… more
- Kohl's (San Antonio, TX)
- …office support with Recruiting 2.0, chat, email, fraud order review and/or application calls when necessary + Serve as the first point of escalation for non-routine ... customer service issues + Utilize advanced negotiation techniques and partner with past due customers to establish acceptable payment arrangements + Adhere to collection regulations and compliance requirements + Focus on late stage delinquent recovery accounts… more