- Intellatriage (Dallas, TX)
- …comfortable with technology and electronic medical records (EMR) utilized for documentation of calls + Ability and comfort with typing documentation and notes in a ... environment + Must be able to handle stress and multitask when receiving calls (minimum of 5 calls per hour on weekdays, and up to 8 per hour on weekends)… more
- Grifols Shared Services North America, Inc (Dallas, TX)
- …to clients within designated timeframes regarding inquiries, complaints, service calls and site evaluations on instrumentation. Independently manages schedules ... Team. + Proactively and independently manages ongoing preventive maintenance calls per manufactures requirements including scheduling with client, documenting and… more
- Oracle (Austin, TX)
- …of Oracle's Support Organization, you will be responsible for answering inbound customer calls and emails as it pertains to their support renewals. Following up on ... Microsoft Office experience is required. Must be able to take incoming calls , make outgoing calls , send and reply to emails. + Must have stable internet or… more
- Surgery Care Affiliates (Arlington, TX)
- …in surgery template in the computer, along with pertinent information and handles calls from physician's office in regard to information on scheduling patients at ... the surgery center, scheduling surgeries or any calls associated with surgery scheduled. + Answers phone in a pleasant manner and deals with physician offices and… more
- ChenMed (Houston, TX)
- …legal, and ethical documentation at all times. + Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls ... information for the physician. + Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate… more
- CACI International (San Antonio, TX)
- …MHS Genesis procedure and support knowledge. + Assist Tier I with long or difficult calls /assume calls that are too difficult for Tier I. + Perform side-by-side ... coaching with agents on difficult calls as necessary. + Conduct training sessions as necessary...deficiencies and raise to management. + Ensure that agent calls are correctly logged per established procedure. + Work… more
- Sedgwick (Fort Worth, TX)
- …jobs to contractors based on job type and location. . Places outbound calls to sell programs to customers, assigns contractors, makes customer appointments, provides ... program expectations. . Monitors pending jobs and makes follow-up calls to homeowners to ensure that the process is...smoothly and answers questions as needed. . Receives inbound calls to answer customer service questions, resolve minor issues,… more
- Omni Hotels (Austin, TX)
- …World's Best Awards 2024 Responsibilities As PBX: + Handling incoming and outgoing phone calls + Direct phone calls to appropriate Personnel + Assist all guests ... and associates + Omni Prompt Response Help Line + Wake-up calls + Responding to guest requests + Learn and disseminate basic hotel information + Empathetically… more
- Sedgwick (Fort Worth, TX)
- …jobs to contractors based on job type and location. * Places outbound calls to sell programs to customers, assigns contractors, makes customer appointments, provides ... program expectations. * Monitors pending jobs and makes follow-up calls to homeowners to ensure that the process is...smoothly and answers questions as needed. * Receives inbound calls to answer customer service questions, resolve minor issues,… more
- UTMB Health (Webster, TX)
- …with patients, physicians, referral sources, and the treatment team. + Answers calls accurately and with exceptional customer service at all times. + Ensures ... caller's needs are met and accurate information is obtained. + Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient… more
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