- Air Education and Training Command (Sheppard AFB, TX)
- …staff, rerouted to other organizations/offices, or handled personally. Receives telephone calls , greets visitors, and ascertains the nature of the calls ... knowledge of the organization and its programs and operations, refers telephone calls and visitors to appropriate staff or office. Maintains supervisor's calendar,… more
- The City of Houston (Houston, TX)
- …service and consistent office operations by managing public-facing and internal calls , greeting and directing visitors to an executive floor, maintaining ... customer service while answering and screening internal and external incoming calls ; routes callers to appropriate service lines and/or 311; provides routine… more
- Centene Corporation (Austin, TX)
- …expert and handles more complex pharmacy issues and respond to escalated calls from members, provider/physician's offices and pharmacies. This role will make ... outbound calls and enters pharmacy overrides into systems based on...approvals provided from clinical pharmacists. + Takes member/prescriber/pharmacist inquiry calls for benefit questions including prior authorization requests +… more
- Fresenius Medical Center (Big Spring, TX)
- …multi-task and manage cases in Salesforce CRM while receiving and making multiple phone calls to place patients. This is a "customer facing" role that is detail ... as the primary contact for the initial administration of patient referral calls and communications regarding patient admission to the clinics (chronic and/or acute)… more
- Percepta (Houston, TX)
- …of contact for the California customer and/or dealer, taking both initial inbound calls and managing those related cases. They will liaise with our clients, ... customer loyalty. The California Proactive Dealer Experience Specialist may receive general inquiry calls , which they will attempt to address or warm transfer to a… more
- TEKsystems (Irving, TX)
- …satisfaction. Outbound and Inbound (Queue). Key Responsibilities: - Answer incoming calls and provide clear accurate information to patients and healthcare ... providers. - Initiate outbound calls to patients to gather necessary information for prescription...Minimum typing speed of 35 WPM, 7 + / calls an hour, 85+ calls a day… more
- Steampunk (El Paso, TX)
- …Desk Supervisor** who can coach and motivate contact center representatives as they field calls from customers. The help desk supervisor will assist in the hiring of ... the training process, ensuring that every representative is well prepared for their calls and emails. They will continue to support representatives after training by… more
- Unilever (Dallas, TX)
- …customers (Penetration). You will use data and CRM tools to plan and execute sales calls to establish yourself as a valuable partner and grow market share in your ... execute Multi touchpoint contact strategy on and off-line. ie 20% Online Calls & 80% F2F Calls Key Activities + Using Dat to convert Business Insights into… more
- Everon (Irving, TX)
- …all of the duties listed and other duties as assigned. + Perform client care calls to External and Internal customers. + Ensure accuracy of data in Mastermind. + ... Point of Contacts. + Perform research and client care calls to National Account holders. + Utilize dashboards, 1...research and resolve customer issues. + Evaluate pending service calls daily for assigned customers and work with the… more
- Dexterra (San Antonio, TX)
- …CMI's customer site in Laredo, TX. **Key Job Functions** + Takes service calls , tracks and maintains service call records in the national computerized maintenance ... management system (NCMMS). + Responsible for other service calls , inspections, and work order records from other building...covered under the subject contract. + Responsible for service calls for work not under the scope of this… more