- City of New York (New York, NY)
- …NYC 988 quality assurance standards through routine reporting. - Identify key performance issues during programmatic oversight and request Corrective Action Plan to ... Ongoing monitoring and rating of call center counselor and peer support specialist performance using a contact monitoring audit tool. - Deliver and interpret … more
- City of New York (New York, NY)
- …and M/WBE's as well as intergovernmental, government to government, vendor performance evaluations, establishing MWBE goals and opportunities, and State Prevailing ... manage change orders, renewals, time extensions, contract amendments, and vendor performance evaluations. - Coordinate with oversight agencies (MOCS, OMB, and Law… more
- City of New York (New York, NY)
- …(PAAIIs), the Office Manager and Clerical staff to ensure their satisfactory performance at all levels, including D&C, Control, Reception, stock rooms, mailroom, ... center statistical reports of error/benefit issuance/Fair Hearing compliance, and employee performance , including WMS, POS, Page Center Reports (WINROs). - Develop… more
- CVS Health (Albany, NY)
- …Partner with the Senior Director of Product to support team OKRs, capacity planning, product ops, and cross-functional coordination. + Contribute to strategic ... client needs alongside market and competitive benchmarks. + Perform product performance analysis to identify areas for enhancement across engagement, conversion,… more
- Coinbase (Albany, NY)
- …shared objectives developed by the product org, overseeing successful launches, driving performance and renegotiating terms for existing deals. Coinbase is seeking a ... and retention, offering strategic recommendations based on market trends and performance data. * Anticipate challenges, proactively address issues, and drive… more
- TD Bank (Newburgh, NY)
- …+ 1+ years' experience working with customers and or sales in any capacity or equivalent demonstrated through any of the following: volunteering, education, military ... transfer within the team and business unit + Participates in personal performance management and development activities + Keeps others informed and up-to-date about… more
- City of New York (New York, NY)
- …enhance staff capacity and commitment to a high standard of performance including a comprehensive approach to review inquiries, questions and concerns to ensure ... work assignments, consultation, etc.); actively works to promote and recognize performance . Responsible for personnel and business resource management. - Oversee… more
- City of New York (New York, NY)
- …will include but are not limited to: - Perform contract management and compliance/ performance monitoring duties and ensure work is performed in a timely manner and ... draft/implement/monitor corrective action plans, and evaluate, document and report provider performance in Agency and City systems; - Provide coaching and… more
- Robert Half Office Team (New York, NY)
- …abilities. * Outstanding communication and interpersonal skills. * Ability to analyze performance metrics and implement data-driven improvements. * Capacity to ... and guide a team of customer service representatives to maintain high performance standards. * Manage customer accounts, ensuring timely resolution of inquiries and… more
- The Hartford (Clinton, NY)
- …of strategy, delivery, and governance, you will support the planning, funding, and performance tracking of initiatives across one or more value streams.This role is ... value stream OKRs/KPIs. + Leverage Clarity to support workforce planning, capacity management, and capitalization tracking. Enterprise Agility & Lean Portfolio… more