- PNC (Farmers Branch, TX)
- …PNC's middleware platform. * Lead incident troubleshooting, resolution, and root cause analysis for middleware-related issues. * Partner with vendors, platform ... engineers, and cross-functional tech teams to resolve complex problems efficiently. * Analyze application and server configurations, identify performance/stability risks, and drive remediation efforts. * Detect recurring incident patterns and propose long-term… more
- UTMB Health (Huntsville, TX)
- …+ Conditions such as noise, odors, cramped workspace and/or fumes could sometimes cause discomfort. + Moderate to extreme physical effort may be required such as ... walking, standing and lifting materials, equipment, objects, and/or patients. + Vision, hearing, talking, and sense of touch abilities must be adequate enough to enable one to quickly and accurately perform tasks such as: reading small print, reading from… more
- ZOLL Medical Corporation (Austin, TX)
- …+ Developing repertoire of troubleshooting skills and techniques to determine root cause + Able to manage confidential information with appropriate discretion and ... judgement + Learn and follow security best practices Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties,… more
- Houston Methodist (Houston, TX)
- …or actual quality of care issues including participation/facilitation of Root Cause Analysis (RCA), Failure Modes Effects Analysis (FMEA), Critical Incident Review ... (CIR) or event review as needed. Supports leadership and staff with the development and implementation of process changes. Conducts evaluation of effectiveness of initiatives and presents findings as needed. Facilitates systems' design to hardwire patient… more
- CARMAX (San Antonio, TX)
- …Employment at CarMax is at-will, and therefore, can be terminated, with or without cause , at any time, at the option of the associate or CarMax. This at-will ... employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment… more
- Amazon (Austin, TX)
- …critical to Amazon Operations, and your responsibilities will include driving root cause resolution of network events most impact-full to the business. Amazon offers ... a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or… more
- Verint Systems, Inc. (Austin, TX)
- …teams to ensure that recurring problems are addressed at the root cause level-improving uptime, customer satisfaction, and operational efficiency. This role blends ... traditional ITSM practices with modern SRE and DevOps principles. You'll lead blameless postmortems, facilitate uptime reviews, and provide executive-level insights into service health and improvement initiatives. This is a proactive, strategic position that… more
- PNC (Farmers Branch, TX)
- …escalation point for critical incidents, ensuring timely resolution and root cause analysis * Collaborate with Engineering, Infrastructure, Security, and Application ... teams on solution design and incident resolution * Maintain technical documentation, SOPs, and ensure compliance with data governance policies * Coordinate vendor support engagements and drive proactive maintenance activities **Job Description** + Leads a team… more
- Target (Dallas, TX)
- …resolutions of external theft and fraud and apprehendingindividuals attempting to cause a loss, in accordance with Target policy and leadership's guidance ... + Partnering, educating and supporting store business leaders on operational shortage priorities + Leading a team of hourly team members; including leveraging skills in interviewing, developing, evaluating and retaining talent **As an Assets Protection Team… more
- UIC Government Services and the Bowhead Family of Companies (Corpus Christi, TX)
- …of people, process, and product improvements. + Investigates and performs root cause analysis of customer concerns or service issues and implements corrective ... actions to prevent recurrence. + Provides responses and resolutions to the department and/or individual personnel as required. **Qualifications** + A High School diploma or equivalent is required at a minimum. + Business/programmatic skills, system knowledge,… more