- USAA (San Antonio, TX)
- …application to facilitate business user needs, designing reporting, support issue and root cause and work directly with IT to resolve. + Analyzes and designs complex ... specifications for team member execution. + Viewed as an authority regarding process controls, application usage and user requirements. + Anticipates quality issues and takes proactive action to ensure their resolution. + Acts as a liaison and influences the… more
- DriveTime (Fort Worth, TX)
- …and build cross-functional partnerships across the business. + **Rebel with a cause .** You are always looking beyond the obvious for continuous improvement. ... **Requirements (aka What You Need to Get the Job Done)** + High School Degree Required. Bachelor's Degree preferred. + 3+ years of leadership experience managing multiple teams, multi-site management experience preferred + Knowledge of Fair Debt Collection… more
- Weatherford (Fort Worth, TX)
- …and Repair & Maintenance, to meet and exceed KPIs. + Perform root cause analysis and implement countermeasures for improved efficiency and effectiveness. + Foster a ... customer-centric culture and maintain KPIs to measure and improve customer satisfaction. + Manage the backlog of open orders, coordinating and updating customers on changes, delays, or status updates. + Implement strategies and tactics for continuous… more
- JPMorgan Chase (Houston, TX)
- …resolve issues before they impact customers + Manages incidents, performs root cause analysis, and implements post-mortem processes to learn from failures and ... prevent them in the future. + Collaborates with technical experts, key stakeholders, and team members to resolve complex problems + Adds to team culture of diversity, equity, inclusion, and respect **Required qualifications, capabilities, and skills:** +… more
- Kiewit (Houston, TX)
- …and findings are addressed in a timely manner. * Facilitate root cause analysis and lead cross-functional teams in developing and implementing corrective and ... preventive actions (CAPAs). **Quality Systems & Continuous Improvement** * Champion the standardization and continuous improvement of quality management systems (QMS) across all business units. * Collaborate with operational leaders to integrate quality… more
- Lockheed Martin (Grand Prairie, TX)
- …\(Material Review Board\)\. \-Experience leading cross\-functional teams for root cause investigation, corrective action, and preventive action using tools like ... 8D, 5\-Why, Fault Tree, PFD, FMEA, Standard Work, Control Plans, etc and ability to collaboratively solve problems for improving design process, manufacturing process, and business process\. \-Demonstrated understanding of AS9100 Quality Management Systems\.… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …FluentD * Good problem-solving skills and experience in incident triage and root cause analysis Certifications - good to have: * RedHat Certified Specialist in ... OpenShift Administration or equivalent * Certified Kubernetes Administration (CKA) * Knowledge of Kubernetes, Istio, or service mesh technologies * Experience with Azure cloud platform * Experience with ArgoCD workflows Other Information: CGI is required by… more
- MISTRAS Group, Inc. (Houston, TX)
- …of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time, without notice. I hereby give the Company ... permission to contact schools, previous employers (unless otherwise indicated), references, and others disclosed in my application. Note to Applicants: Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if… more
- PNC (Dallas, TX)
- …listed below o Incident and problem management (ITIL framework) o Root cause analysis and system performance tuning o Coordination with vendors and internal ... tech teams o Knowledge of Batch job monitoring, troubleshooting, and recovery o User access management and security controls. * Strong organizational and communication skills. **Job Description** + Manages development projects, development teams and… more
- GuideOne Insurance (Dallas, TX)
- …response, and capacity planning. + Manage runbooks, post-incident reviews, and root cause analysis frameworks to ensure continuous improvement. + Model a hands-on ... leadership style, stepping in where needed to resolve critical issues, balance competing priorities, and lead by example in urgency and accountability. Post-M&A Integration + Lead seamless onboarding and integration of IT infrastructure for acquired mutual… more