- ServiceNow, Inc. (Santa Clara, CA)
- …AI-native experiences for developers, admins, and enterprise teams worldwide. At the center of this innovation is **Build Agent ** , ServiceNow's autonomous ... to turn natural language into secure, production-ready enterprise applications. Build Agent isn't just another AI feature-it represents a fundamental shift in… more
- Nordstrom (Ontario, CA)
- Job Description SC Asset Protection Agent (2nd Shift Role) The Supply Chain Asset Protection Agent will be responsible for supporting all loss prevention, safety ... and security initiatives designed to safeguard company assets which include the property, building, fixtures, equipment, merchandise, supplies, money and most importantly, our employees. Supply Chain Asset Protection Agents are tasked with the important role… more
- Hilton (Dana Point, CA)
- …upon property\-specific terms and conditions of employment\._ _\#LI\-CS2_ **Job:** _Call Center and Reservations_ **Title:** _Reservations Agent \(On Call\) \- ... 5\-Diamond _Waldorf Astoria Monarch Beach Resort & Club_ is looking for a **Reservations Agent ** to join the Team\! Located in the beautiful coastal town of Dana… more
- Abbott (Alameda, CA)
- …This role provides an opportunity to shape the future of customer and call center agent experiences in a fast-paced environment, with the autonomy to drive ... measurable value for both customers and the organization + Understand call center operations, customer pain points, and business objectives to design AI-driven call… more
- LinkedIn (Sunnyvale, CA)
- …Manager, to enable the design, delivery and continuous optimization of our end-to-end Marketing Agent ecosystem. You will be the center of defining agent ... Marketing Agents effort to design and operate a safe, scalable agent ecosystem that automates routine work, accelerates insight-to-execution, and amplifies strategic… more
- ICW Group (San Diego, CA)
- …Request Management, Service Catalog, CMDB, Asset Management, Event Management, Employee Center , Virtual Agent , and Software Asset Management. + Maintain ... and improve the ServiceNow Employee Center . Create intuitive, user-friendly experiences that enable self-service and streamline fulfillment of workflows. +… more
- Zoom (Santa Barbara, CA)
- …value and ROI of performance reporting and optimization capabilities to contact center customers. + Persisting benchmark Virtual Agent performance against ... lead the strategy, roadmap, and execution for optimizing Zoom Virtual Agent performance.This cross-functional role partners with Product, Data Science, Engineering,… more
- Genentech (South San Francisco, CA)
- **The Position** **2026 Summer Intern - Computational Sciences Center of Excellence - Agentic tool for Optical Pooled Screens** **Department Summary** A healthier ... essential to maximising these opportunities. The new computational sciences Center of Excellence (CoE) is a strategic, unified group...seeking a PhD intern with deep expertise in AI Agent architectures to advance our capabilities in Optical Pooled… more
- Cognizant (San Francisco, CA)
- …tools, and endpoint security. + Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist. + Understanding of hardware ... ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI agent … more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey...established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as… more