• Bilingual Scheduling Center Agent

    Aspen Dental (Springfield, IL)
    …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the...goals. + Additional duties as assigned by the Call Center Leadership team **Job** **Requirements:** + High School Diploma… more
    Aspen Dental (09/27/25)
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  • Senior Commissioning Agent - Data…

    Olsson (Springfield, IL)
    Senior Commissioning Agent - Data Center (Travel Required) Arizona - Remote; Arkansas - Remote; Florida - Remote; Georgia - Remote; Idaho - Remote; Illinois - ... Remote; Indiana - Remote; Iowa - Remote; Kansas - Remote; Kentucky - Remote; Louisiana - Remote; Michigan - Remote; Minnesota - Remote; Mississippi - Remote; Missouri - Remote; Nebraska - Remote; Nevada - Remote; New Mexico - Remote; North Carolina - Remote;… more
    Olsson (10/02/25)
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  • Call Center Agent

    ManpowerGroup (Itasca, IL)
    **Customer Service Agent - Start Your Career with Purpose!** **Location:** Itasca, IL **Pay:** $18/hour **Start Date:** October 27, 2025 **Why You'll Love This ... leader in customer service solutions, is hiring **entry-level Call Center Agents** to support customers during roadside emergencies, insurance...From the Team** "I started here with no call center experience. Within a year, I was promoted to… more
    ManpowerGroup (10/15/25)
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  • Bi-Lingual Call Center Agent

    Beacon Mobility (Chicago, IL)
    …US News & World Report for 2025-2026. We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 for training ... form of ETA calls. * Ensure that all call center requirements outlined in the PACE contract are met...issues that impede the efficient operation of the call center .* Actively participate in re-training sessions.* Other Duties as… more
    Beacon Mobility (08/11/25)
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  • Licensed Inbound Sales Center Insurance…

    The Hartford (IL)
    …integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously ... improving work environment. ROLE OVERVIEW Personal Insurance Auto and Home Agents will be responsible for: + Providing comprehensive insurance solutions + Evaluating risk + Confidently asking for the sale while overcoming objections WORK SCHEDULE This role can… more
    The Hartford (10/14/25)
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  • Workforce Management Forecast Analyst - Contact…

    AbbVie (North Chicago, IL)
    …and objectives. + Effectively administer the workforce management platform within the ACA contact center . + Oversees contact center agent profiles in the WFM ... center leadership, Operations Managers, and Group Supervisors to review contact center agent performance as it pertains to intra-day service goals, intra -day… more
    AbbVie (09/09/25)
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  • Contact Center Technical Project Manager

    Zoom (Springfield, IL)
    …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies ... Responsibilities + Managing complex project portfolios for Zoom Contact Center , Virtual Agent , WFM, QM, and Agent Assist implementations, including… more
    Zoom (10/03/25)
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  • Asset Protection - Agent - Woodfield…

    Nordstrom (Schaumburg, IL)
    …the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment ... and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. + Identify theft trends by leveraging technology, reporting and surveillance tactics. + Drive a shrinkage reduction culture by… more
    Nordstrom (10/16/25)
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  • Contact Center Engineer

    Navient (Springfield, IL)
    …+ Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to ... read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As the… more
    Navient (09/19/25)
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  • Zoom Contact Center Project Engineer

    Zoom (Springfield, IL)
    …Engineer to design and deploy Zoom Customer Experience implementations Virtual Agent , Contact Center and Workforce Engagement Management solutions. ... Responsibilities + Designing, configuring and deploying Zoom Contact Center , WFM, QM, and AI solutions in customer environments, ensuring alignment with business… more
    Zoom (10/17/25)
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