- Amazon (Chicago, IL)
- …benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) ... Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts...experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact… more
- Amazon (Chicago, IL)
- …benefits, and required deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) ... experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact... technology architect, enterprise IT Architect or senior contact center developer working with leading contact center … more
- Health Care Service Corporation (Chicago, IL)
- …Summary** This Position Is Responsible For The Full Lifecycle Management of the Call Center Agent Capability and Agent AI Product, From Strategic Planning ... To Tactical Activities, Specifying Requirements For Current And Future Products. Leading Ideation, Technical Development, And Launch Of New It Products. Establishing A Shared Vision With Business Unit Stakeholders By Building Consensus On Priorities And… more
- Zoom (Springfield, IL)
- …We are hiring a Product Marketing Manager, focused on our AI enabled virtual agent solution, Zoom Virtual Agent (ZVA), to join the Product Marketing team!. ... experience (CX), self-service automation, and AI-driven technologies. Zoom Virtual Agent is transforming the way businesses engage customers-resolving inquiries… more
- Sedgwick (Naperville, IL)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for ... operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric...least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong… more
- Ferguson Enterprises, LLC. (Chicago, IL)
- …We are currently seeking the right individual to fill an immediate need for a Purchasing Agent . As a Purchasing Agent in this role, you will provide support to ... in the West + Primary focus on branch replenishment from our distribution center network + Work closely with branch leadership to understand their local market… more
- Planate Management Group LLC (Chicago, IL)
- …headquartered in Alexandria, Virginia, and Orlando, Florida USA with a technical support center in South East Asia and East Africa, that provides program management ... agencies, all over the world. We are seeking a highly experienced Commissioning Agent (CA) to oversee the design review, installation, testing, and validation of all… more
- Cayuse Holdings (Springfield, IL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$22.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Cayuse Holdings (Springfield, IL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Datavant (Springfield, IL)
- …and life experiences to realize our bold vision for healthcare. The Outreach Agent is responsible for making outbound phone calls to assigned medical providers to ... **What you will bring to the table:** + 1 year of Call Center experience, outbound call and/or sales call experience strongly preferred. + Exceptional accuracy… more