- Fresenius Medical Center (Spring Valley, IL)
- …+ Assists with facility QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM or ... national certification or state specific certification as defined by Center for Medicaid/Medicare (CMS)Allappropriatestatelicensure,education,andtraining(ifany) required. + Demonstrated commitment to… more
- Teleperformance USA (IL)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of client needs and requirements according to policies and procedures** **This position is 100% work at… more
- Zoom (Springfield, IL)
- …Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent ... tools (Cursor, Claude Code, etc.) and understanding of MCP, agent frameworks, and workflow orchestration patterns. + Able to...help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms,… more
- Cardinal Health (Springfield, IL)
- …is required. Once the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time (40 hours/week). Employees are ... problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for our customers… more
- BioLife Plasma Services (Bannockburn, IL)
- …efficient and responsive service through both self-service tools and live agent interactions. + **Collaborate cross-functionally** with internal teams and external ... and implement strategies to drive operational efficiencies within the contact center to increase call containment through self-service and reduce average handle… more
- Kelly Services (Roselle, IL)
- **RESPONSIBLITIES/DUTIES:** + Picking customer and agent orders manually and with Lift truck. + Loading customer and agent orders on trucks and containers ... finished goods to ensure they meet standards for Distribution Center + Properly identify any errors with product labels...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more
- Brunswick (Mettawa, IL)
- …We are seeking a visionary and execution-focused Director to lead our AI Center of Competency within Brunswick's Enterprise IT Organization. This leadership role is ... **What you will do at Brunswick:** + Lead Brunswick Enterprise AI Center of Competency, setting strategic direction and operational models to drive enterprise-wide… more
- Ryder System (Springfield, IL)
- …to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well as Now mobile app + Ensure compliance with data ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro. + Experience with developing in ServiceNow (eg… more
- Legrand NA (Chicago, IL)
- …Focal Point for automated marketing and future CRM implementation. + Responsible for agent training on all new products, as well as ongoing support with presenting ... and selling products and services to agent in a manner to maximize sales. + Responsible...comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide.… more
- Wolters Kluwer (Chicago, IL)
- …, this role will serve as a senior technical leader, change agent , and cultural influencer responsible for driving innovation, alignment, and consistency in ... 600 product applications. The role will co-lead our DevSecOps Center of Excellence in partnership with a peer from...teams that build and maintain these platforms. + **Change Agent and Influencer** + Cultivate a strong engineering culture… more
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