- Aspen Dental (Albany, NY)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the...goals. + Additional duties as assigned by the Call Center Leadership team **Job** **Requirements:** + High School Diploma… more
- NBT Bank (Norwich, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social media,… more
- Mount Sinai Health System (Huntington, NY)
- **Job Description** **Access Center Lead Agent - Hicksville, Long Island- OFFS** **Strength Through Diversity** Groundbreaking science. Advancing medicine. ... Healing made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access Center is a senior level individual, responsible for… more
- Mount Sinai Health System (New York, NY)
- **Job Description** In the Access Center Lead Agent role within the FPA Access Center , you will be responsible for exemplifying patient experience while ... the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments,… more
- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary… more
- The Hartford (NY)
- …integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously ... improving work environment. ROLE OVERVIEW Personal Insurance Auto and Home Agents will be responsible for: + Providing comprehensive insurance solutions + Evaluating risk + Confidently asking for the sale while overcoming objections WORK SCHEDULE This role can… more
- The Hartford (NY)
- …integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously ... improving work environment. ROLE OVERVIEW Personal Insurance Auto and Home Agents will be responsible for: + Providing comprehensive insurance solutions + Evaluating risk + Confidently asking for the sale while overcoming objections WORK SCHEDULE This role can… more
- Kyndryl (Albany, NY)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative providing ... Description As a Senior Employment Security Clerk assigned to DOL's Customer Contact Center , you would answer inquiries from the general public received through a… more
- City of New York (New York, NY)
- …and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent . The Call ... Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced...certificates in person, online or via mail. The Call Agent will also guide customers on how to check… more