- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- iPostal1 (Montebello, NY)
- …cutting edge leader in the digital mailbox industry. Full Time Operations Support Agent Montebello, New York We're iPostal1 and we're in growth mode! This is ... support that growth in all locations. The Operations Support Agent will serve as a subject matter expert in...matter expert in specialized services within the iPostal1 Call Center . This role requires an in-depth understanding of multiple… more
- DHL Express, Inc. (Rochester, NY)
- …career with DHL today DHL Express is currently hiring for a Casual Service Agent . Operation Agents provide operational management and support at service center ... customer service, sales and operational support for the Service Center + Answers phone and greets visitors + Resolves...+ Resolves billing problems in relation to the Service Center + Researches shipment tracking requests and provides feedback;… more
- City of New York (New York, NY)
- …CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New York City by ... and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and through live chat… more
- City of New York (New York, NY)
- …TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser ... using the right methods/tools available + Meet personal/customer care center team targets and call handling quotas + Follow...+ Proficient in Microsoft Word and Excel. + Care Center software experience is desirable Benefits + Medical +… more
- The Hartford (NY)
- …integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously ... improving work environment. WORK FORMAT This is a 100% remote position. SCHEDULE Training Program: + Start Date: 10/13 + Duration: 8 weeks + Training timelines may vary based on business needs and individual progress; flexibility is appreciated. + Please note… more
- ARAMARK (New York, NY)
- …data board with meeting information and any announcements Restocking of business center supplies and meeting room caddy supplies - notifying manager when orders ... need to be placed Proper telephone service techniques and operation Handling of Aramark and meeting attendee mail, messages and special deliveries. Assist all guests in any way possible Assist with other financial and reporting tasks Perform any or all other… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent relevant ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- Pearl Interactive Network (Albany, NY)
- …best in your teams? **Pearl Interactive Network** is seeking accomplished **Call Center Supervisors (CCSs)** to join our **Talent Community** in preparation for ... **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and... objectives, key performance standards, and policies. + Answer agent questions regarding best practices or difficult calls. +… more