- Concentrix (Austin, TX)
- …will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for ... directly with clients to design and optimize case management, contact center operations, routing strategies, and multi-channel engagement using Microsoft's Customer… more
- HCA Healthcare (Austin, TX)
- …156,000 hours impacting our communities. As a(an) PACU Manager with St. David's Medical Center , you can be a manager in an organization that is devoted to giving! ... Sign-On Bonus of up to $15,000!** St. David's Medical Center , offers a total rewards package that supports the...will support management decisions by acting as a change agent through role modeling. + You will maintain current… more
- Insight Global (Irving, TX)
- …* Define and deliver the AI & Automation roadmap supporting contact center modernization and BS&T transformation objectives. * Partner with Product Leads (CCaaS, ... WFM, CRM, CX Analytics) to identify automation opportunities that enhance agent efficiency and customer experience. * Establish and operationalize automation… more
- Brookfield Properties (Katy, TX)
- …life across every touchpoint. In this role, you'll create an exceptional Welcome Center experience for guests while ensuring our Homefinder platform stays fresh and ... Marketing Manager with the day-to-day operations of the Welcome Center . Key Deliverables: + Dedicated focus on our homefinder...and online on Elyson). + Support the real estate agent outreach program and assist with execution of any… more
- Teleperformance USA (Brownsville, TX)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Support of the operation and the customer through monitoring agent transactions quantifying the results and ensuring all are...be at least 18 years old** + **Previous call center experience with four (4) or more of the… more
- Cardinal Health (Austin, TX)
- …is required. Once the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time (40 hours/week). Employees are ... problem-solving, research and problem/dispute resolution. **_Job Summary:_** As a Service Center our mission is to deliver exceptional experiences for our customers… more
- Houston Methodist (The Woodlands, TX)
- …and application of positive language principles + Acts as effective change agent + Strong assessment, organizational and problem-solving skills as evidenced by ... services as our flagship hospital in the Texas Medical Center . Also, on the beautiful hospital campus, located at...two medical office buildings, which include a Breast Care Center ; Cancer Center ; infusion center ;… more
- Texas State University (San Marcos, TX)
- …with producing faculty and Operations Managers of the Performing Arts Center . + Developing and administering production databases in Theatre Production SharePoint ... rights to present all theatre season plays from the royalty house or publisher- agent in collaboration with department administrative assistants. + Serve as a member… more
- Mass Markets (Killeen, TX)
- …tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support,… more
- Public Storage (Plano, TX)
- …**Requirements & Strategy:** Elicit and prioritize business requirements from contact center stakeholders, then map current and future-state customer journeys that ... architect natural, multi-turn conversational experiences including dialog flows, prompts, agent personas, and tone guidelines that deliver accurate, contextual, and… more