- Chewy (Richardson, TX)
- …understanding, engagement and timely execution of initiatives; Promote an engaging agent experience through other leaders. + Collaborate with other managers to ... profile, actively recruit, interview, and select high performing candidates for agent and leadership roles + Maintain project management portfolio in partnership… more
- WM (Austin, TX)
- …reporting, analytics, and operational execution in support of a high-performing call center . This role plays a key part in driving continual improvements, efficiency ... data-driven decisions and proactive communication. Core responsibilities include overseeing agent scheduling, managing call queue configurations, coordinating production incident… more
- Aveanna Healthcare (Houston, TX)
- …and Fun. Position Overview The Patient Support Supervisor oversees the call center operations for Aveanna Medical Solutions. This individual is responsible for ... After Call Work, etc.). * Tracks and reports contact center performance against objectives and goals (including but not...on a regular basis in order to provide each agent with real time feedback on strengths and areas… more
- Mass Markets (Killeen, TX)
- …with competitive compensation commensurate with experience. While prior contact center experience isn't required, Experience in customer service, technical support, ... inside sales, or back-office support in a contact center environment is a plus. To be considered for...equivalent + Must possess active unrestricted credential: EA (Enrolled Agent ), CPA (Certified Public Accountant), or Tax Preparer credentials.… more
- Cardinal Health (Austin, TX)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders for ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have… more
- Texas Tech University (Lubbock, TX)
- …academic conferences + Mentor undergraduate and graduate students; support the center 's publications and reporting **Grant Funded?:** Yes **Pay Basis:** Monthly ... research laboratory?:** Yes **About the Department and/or College:** The HUD Center of Excellence in Climate Resilient and Equitable Housing (CECREH… more
- Quality Technology Services, LLC (Irving, TX)
- …life safety systems, Electrical, Mechanical, and EPMS/BMS systems of a Data Center environment. This role will oversee, document, and track various aspects of ... serve as a project manager and liaison to a third-party commissioning agent . This role requires work hours to support construction/commissioning activities of data… more
- Nutanix (Austin, TX)
- …Heart** **The Opportunity** Reporting to the Sr. Director of Global Demand Center Operations, the Sr. Manager, Americas Marketing Analytics, Operations & Growth ... strategic objectives of the Americas Marketing and Global Demand Center teams. We are growing and looking to add...silos and fuel demand growth. + Be a change agent not afraid to disrupt the orthodoxy. + Manage… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …operations. This role will drive program delivery across retail, digital, call center , and customer migration workstreams, with a strong focus on execution, ... trends, and producing actionable recommendations. * Systems & Call Center Readiness o Oversee impacts to IVR routing, call...Oversee impacts to IVR routing, call volume shifts, and agent handling models for migrated customer bases. o Identify… more
- Houston Methodist (Nassau Bay, TX)
- …as defined by the Nurse Practice Act + Acts as effective change agent + Demonstrates proficient time management skills + Expert knowledge of Nursing Unit's ... adult, pediatric, medical and surgical care. It is an accredited chest pain center and acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers… more