- Enverus (Austin, TX)
- …adequate coverage for live phone support. + Conduct regular audits of agent interactions and provide constructive feedback to support continuous improvement. + ... owner calls. + Lead or support the training and onboarding of new call center agents. + Facilitate ongoing training sessions on various topics as needed. + Provide… more
- Qualus (Fort Worth, TX)
- **Position Overview** **Power your Future with Qualus** as a Commissioning Engineer/ Agent with Qualus in our Field Engineering department! The incumbent will come ... and sustainability. The firm partners with utilities, commercial, industrial, data center , and government clients, and renewable and energy storage developers,… more
- NTT America, Inc. (El Paso, TX)
- …process All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more
- KBR (Houston, TX)
- …This position is located in Baghdad, Iraq at the Baghdad Diplomatic Support Center (BDSC) and is contingent on award. Roles and Responsibilities + Responsible for ... and functioning member of a team. + Ability to be innovative and be an agent for change. KBR Benefits KBR offers a selection of competitive lifestyle benefits which… more
- KBR (Houston, TX)
- …This position is located in Baghdad, Iraq at the Baghdad Diplomatic Support Center (BDSC) and is contingent on award. Roles and Responsibilities + Responsible for ... and functioning member of a team. + Ability to be innovative and be an agent for change. KBR Benefits KBR offers a selection of competitive lifestyle benefits which… more
- HCA Healthcare (Austin, TX)
- …engaging in scholarship; developing and functioning as a leader and change agent ; and functioning within the educational environment. This role must be fulfilled ... recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE). Galen's Compassionate Care Model Values… more
- Carrington (Plano, TX)
- …optimal performance is reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create a high performance ... + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call environment. + One to… more
- Citigroup (Irving, TX)
- …choice for all ITIL process disciplines, and you will be a custodian and change agent for our Problem Management processes but also how they interact and apply to ... level service management tools (eg, Service Now, BMC Remedy, HP Service Center ) preferred + Highly proficient interpersonal skills and consistent track record facing… more
- Teleperformance USA (TX)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Qualifications:** + **High School Diploma or equivalent.** + **Proven call center experience.** + **Entry-level network troubleshooting:** + **Abililty to set up… more
- DriveTime (Fort Worth, TX)
- …that will maximize long-term success. + Monitors and reviews the work of each agent to ensure it is effective, within policy and procedure. + Administers continuous ... Bachelor's Degree preferred.** + **2+ years of management experience in a call center or retail environment.** + **Knowledge of Fair Debt Collection Practices Act is… more