- Houston Methodist (Houston, TX)
- …care team and patients and their families + Acts as effective change agent + Uses therapeutic communication to establish a relationship with patients, families and ... interprofessional team to collaborate on the plan of care + Uses critical thinking skills and clinical judgment to work autonomously as defined by the Nurse Practice Act + Demonstrates proficient time management skills + Working knowledge of Microsoft products… more
- Fresenius Medical Center (Dallas, TX)
- …regulatory changes. **_Leadership and Collaboration_** **:** + Act as a change agent to influence and support cultural alignment with total rewards strategies. + ... Collaborate with cross-functional teams, including Finance, Legal, HR Operations, and regional HR leaders, to ensure seamless program delivery. **_Analytics and Reporting_** **:** + Leverage data analytics to monitor the effectiveness of total rewards programs… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent English speaker + ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video… more
- Brookfield Properties (San Marcos, TX)
- …play a key customer-facing role, onsite within the Kissing Tree Welcome Center , ensuring every visitor-whether a prospective buyer, homeowner, realtor or vendor, ... Realtor Relations, and the daily operations of the Welcome Center . The position will share the vision and story...taking photographs, cleanup, etc. + Support the real estate agent outreach program by contacting agents to inform them… more
- Oracle (Austin, TX)
- …seeking an experienced product leader to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion ... digital customer interactions to drive self-service containment, and integration with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in… more
- Texas A&M University System (College Station, TX)
- …College Station, Texas Job Type Staff Job Description What We Want The Center for Teaching Excellence (CTE) is seeking an Executive Director who is passionate ... teaching. + Understanding of organizational culture and ability to be a change agent and advocate of excellence in teaching and learning. + Recognition as innovator… more
- Insight Global (Irving, TX)
- …Business Analyst will play a critical role in advancing the contact center program by identifying, designing, and supporting Salesforce-driven solutions that enhance ... strategic business partners, ensuring Salesforce capabilities are fully aligned with contact center objectives. We are a company committed to creating diverse and… more
- Molina Healthcare (TX)
- …that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions for members, providers, ... Engagement** + Lead the **design and deployment of AI-enabled contact center capabilities** , including conversational AI, intelligent routing, predictive analytics,… more
- Avanade Inc. (Irving, TX)
- …to join our growing team focused on delivering next-generation, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront ... CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which will include automation and data-driven intelligence to drive… more