- Anywhere Real Estate (Virginia Beach, VA)
- …Senior Manager supports initiatives that connect our global network, enhance agent education, and promote cross-border collaboration. This person will be expected ... with Immobel to expand platform participation, increase awareness, and enhance agent experience. Oversee referral marketing efforts in collaboration with the brand… more
- PenFed Credit Union (Alexandria, VA)
- …departments and offices to perform full-service, best-in-class support to ensure agent success. Residential real estate experience in an administrative or sales ... programs to include, but not limited to BHHS Resource Center , Listing Automation, Canva, etc. + Collaborate with agents,...as needed to include, but not limited to updating agent records, adding information to company programs, etc. +… more
- Under Armour, Inc. (Richmond, VA)
- …of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful performance data ... at both the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going training needs based… more
- NTT America, Inc. (Richmond, VA)
- …makes recommendation to the company to select best third-party commissioning agent partners. + Develops systems commissioning plans along with pre-functional, ... QUALIFICATIONS & CERTIFICATIONS** + Bachelor's Degree or equivalent experience managing data center projects. **REQUIRED EXPERIENCE** Three years in a data center… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …Manager for the Defense Health Agency's inTransition Support Services Contact Center . inTransition Support Services will provide support to transitioning service ... Coast Guard, and veterans. Provide inTransition Support Services through a contact center that provides response for customers by telephone, voicemail, website chat,… more
- Koniag Government Services (Alexandria, VA)
- …and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent assistance ... following completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public who seek information regarding patent… more
- Capital One (Richmond, VA)
- …GED or equivalent certification + At least 2 years of customer service or call center experience + At least 1 year of Google Suite or Microsoft Office experience ... At least 3 years of customer service or call center experience + At least 6 months of experience...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Capital One (Richmond, VA)
- …GED or equivalent certification + At least 2 years of customer service or call center experience + At least 1 year of Google Suite or Microsoft Office experience ... At least 3 years of customer service or call center experience + At least 6 months of experience...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Capital One (Richmond, VA)
- …GED, or equivalent certification + At least 3 years of Customer Service or Call Center Experience + At least 1 year of experience using Google Suite or Microsoft ... At least 4 years of Customer Service or Call Center experience + At least 1 year of experience...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Teleperformance USA (VA)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... any 8 hours between 7AM-7PM** **.** + **Previous call center experience with five (5) or more of the...and problem-solving skills** + **Ability to analyze and identify agent trending** + **Ability to analyze and identify opportunities… more