• Senior Application Architect Contact Center

    Humana (Austin, TX)
    …designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more
    Humana (08/27/25)
    - Related Jobs
  • Director, Consult Partner - Contact Center

    Kyndryl (Austin, TX)
    …lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare ... Support the identification, pursuit and conversion of a pipeline of business development opportunities + Undertake scoping and fee negotiation on engagements, while… more
    Kyndryl (07/29/25)
    - Related Jobs
  • Center Operations Director

    ChenMed (Houston, TX)
    …rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center ... The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable… more
    ChenMed (08/08/25)
    - Related Jobs
  • Experienced Call Center Manager

    Mass Markets (Killeen, TX)
    …trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure client satisfaction in a ... POSITION RESPONSIBILITIES Key Responsibilities: + Oversee daily operations of the contact center , ensuring KPIs and SLAs are consistently met. + Lead and mentor… more
    Mass Markets (06/04/25)
    - Related Jobs
  • Full-Time On-Site Call Center

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer ... everyone. This is an on-site, entry-level position. While prior contact center experience isn't required, experience in customer service, technical support, inside… more
    Mass Markets (07/16/25)
    - Related Jobs
  • Call Center Claims Representative…

    Mass Markets (Killeen, TX)
    …as a trusted partner in the industry. We are looking for call center claims representatives to support inbound customer service, help desk, and back-office ... on-site, entry-level position with competitive compensation. While prior contact center experience isn't required, experience in customer service, technical support,… more
    Mass Markets (07/15/25)
    - Related Jobs
  • Blended Contact Center Agent (Inbound…

    Mass Markets (Killeen, TX)
    …ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales projects for a ... site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service industries, such… more
    Mass Markets (06/18/25)
    - Related Jobs
  • Blended Call Center Representative (Inbound…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. ... with competitive compensation commensurate with experience. While prior contact center experience isn't required, experience in customer service, technical support,… more
    Mass Markets (06/18/25)
    - Related Jobs
  • Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. ... Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs....available to help protect you during unexpected challenges. + Life Insurance:Access life insurance options to safeguard… more
    Mass Markets (06/04/25)
    - Related Jobs
  • Contact Center Manager

    Mass Markets (Killeen, TX)
    …trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations, including staffing, performance, and service delivery. + Lead… more
    Mass Markets (06/04/25)
    - Related Jobs