- Banco Popular Puerto Rico (New York, NY)
- …activities by adhering to Popular's key values: professionalism, accountability, customer centricity , and security + Promote environment of ongoing customer feedback ... and continuous improvement + Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction, and offer possible alternatives; process account maintenances in a compliant manner Risk Management + Support… more
- ManpowerGroup (New York, NY)
- …to work in a dynamic environment that values simplicity and customer centricity . + Collaborate with cross-functional teams to create a seamless customer experience. ... + Engage in a role that allows you to make a significant impact on customer satisfaction and operational efficiency. + Be part of a team that is committed to continuous improvement and innovation. + Develop your skills and expertise in a supportive and… more
- Datavant (Albany, NY)
- …passion, empathy, and hard work + Help create a company-wide culture of customer- centricity **What You Bring To The Table:** + 7+ years experience in healthcare ... technology and customer facing roles (required) + Proven ability to build deep, trust-based relationships with senior stakeholders + Skilled at expanding relationships beyond direct contacts through rapport-building + Demonstrated ownership of complex,… more
- Cengage Group (New York, NY)
- …leading a team of product managers and fostering a culture of customer- centricity , innovation, and collaboration. Your expertise in the Product Operating Model will ... be crucial in driving product development and enhancing the value of our offerings. **What you'll do here:** + Product Strategy and Vision: Collaborate with business leaders and customers to define a clear product vision that aligns with business goals and… more
- Intra-Cellular Therapies, Inc (Brooklyn, NY)
- …for improving the lives of patients and their caregivers. Ideal candidate emulates patient- centricity . + Must act with high integrity and always in accordance with ... the Company's Compliance policies and procedures. + Must have strong sense of self-motivation, initiative, and entrepreneurial thirst, excellent decision-making judgment, strong teaming/collaboration and cross-functional skills + A proven track record of… more
- Intuit (New York, NY)
- …data-driven insights. Mindset & Attributes: + A relentless focus on customer centricity , with deep empathy and a commitment to uncovering opportunities that improve ... customer experiences. + An agile, entrepreneurial mindset, capable of balancing long-term strategic initiatives with rapid, iterative experimentation. **How you will lead** + Set Technical Vision and Strategy: + Contribute to and help refine a data science… more
- Meta (New York, NY)
- …background in customer experience/support and analytics, and your passion for customer centricity , you will help shape the future of our customer support program ... and contribute to the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead (Customer Support) Responsibilities: 1. Identify trends, opportunities, and pain points across Reality Lab's customer support channels using… more
- Banco Popular Puerto Rico (Bronx, NY)
- …coach branch staff on Popular's key values: professionalism, accountability, customer centricity and security + Promote environment of ongoing customer feedback and ... continuous improvement + Ensure teams address customer issues and concerns promptly Risk Management + Be responsible for compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, approvals, and… more
- CVS Health (Albany, NY)
- …testing. Design thinking methodology is at the center of all you do, ensuring customer centricity is the core of your product so that you deliver the right value to ... the right customer at the right time. What you will do: + Evaluate current state to identify opportunities through customer needs, product analysis, digital data and stakeholder conversations. + Acts as the strategic advisor, provide support, subject matter… more
- M&T Bank (Buffalo, NY)
- …+ Contribute to the innovation of and ensure customer centricity for professional development delivery, retail training, and leadership development ... programs. + Support the management, maintenance, administration, and new feature rollout of Workday Learning (M&T's Learning Management System). + Provide operations and logistics support for one or more learning & development functional areas, with a focus on… more