- Amazon (Seattle, WA)
- …everything we do, and this is especially true in the Customer Engagement Technology ( CET ) department. CET owns the technology to support and enhance our Customer ... drive insights and solutions through a myriad of applications. CET is looking for an experienced Senior Technical Program...interaction. Key job responsibilities As a Sr. TPM in CET , you will take part in the program management… more
- Amazon (Seattle, WA)
- …everything we do, and this is especially true in the Customer Engagement Technologies ( CET ) department. CET owns the technology to support and enhance our ... our Big Data to drive insights and solutions through a myriad of applications. CET is looking for a Software Development Engineer (SDE) to work on a multi-year,… more
- Amazon (Seattle, WA)
- …customer service organizations in the world. The Customer Engagement Technology ( CET ) organization powers CS by developing elegant customer- and Customer Service ... and experienced Senior Manager, Program Management, to work across CET Product, Operations, UX Design, CS Business Verticals (eg,...that will develop mechanisms and processes to enable the CET team to move quickly and deliver world-class customer… more
- Amazon (Seattle, WA)
- …delivering results. The CS Knowledge team is part of the Customer Engagement Technology ( CET ) Team. The mission of the CET team within Customer Service is ... the team This role sits on a team within the Customer Engagement Technology ( CET ) Team. The CS Knowledge team's vision is a world where customer and associate-facing… more
- Amazon (Seattle, WA)
- …We are seeking a Principal Product Manager Tech to join the Customer Engagement Technology ( CET ) Team. You will be responsible for driving the vision of how we will ... and innovator within the organization. The mission of the CET team within Customer Service is to create earth's...the team This role sits on a team within CET focused on Contact Center Management Systems. We are… more
- Amazon (Seattle, WA)
- …everything we do, and this is especially true in the Customer Engagement Technology ( CET ) department. CET owns the technology to support and enhance our customer ... service operations network through our self-service and automation features and various client applications. Amazon seeks a Data Engineer to help build the data infrastructure that backs experimentation and analytics in Customer Service. We are a… more
- Amazon (Seattle, WA)
- …in everything we do, especially in the Customer Engagement Technology ( CET ) department. Leveraging conversational Artificial Intelligence (AI) and machine learning ... predict and resolve customer issues through self-service and automation solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience… more
- Amazon (Seattle, WA)
- …in everything we do, especially in the Customer Engagement Technology ( CET ) department. Leveraging conversational Artificial Intelligence (AI) and machine learning ... predict and resolve customer issues through self-service and automation solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience… more
- Amazon (Seattle, WA)
- …everything we do, and this is especially true in the Customer Engagement Technology ( CET ) department. CET owns the technology to support and enhance our Customer ... Service Operations network through our self-service and automation features and various client applications. Amazon seeks a Business Intelligence Engineer to help promote the adoption of data-backed experimentation and analytics in Customer Service. We are a… more
- Amazon (Seattle, WA)
- …their issues and get their questions answered? At Customer Engagement Technology ( CET ), we develop peculiar products that help customers solve problems. We innovate ... service workforce. We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Seattle, WA for a one-year, full-time research… more