- Amazon (Seattle, WA)
- …everything we do, and this is especially true in the Customer Engagement Technology ( CET ) department. CET owns the technology to support and enhance our Customer ... Service Operations network through our self-service and automation features and various client applications. Amazon seeks a Business Intelligence Engineer to help promote the adoption of data-backed experimentation and analytics in Customer Service. We are a… more
- Amazon (Seattle, WA)
- …their issues and get their questions answered? At Customer Engagement Technology ( CET ), we develop peculiar products that help customers solve problems. We innovate ... service workforce. We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Seattle, WA for a one-year, full-time research… more
- Amazon (Seattle, WA)
- …in everything we do, especially in the Customer Engagement Technology ( CET ) department. Leveraging conversational Artificial Intelligence (AI) and machine learning ... predict and resolve customer issues through self-service and automation solutions. The CET team leads AI and Large Language Models (LLM)-driven customer experience… more