• Principal Associate, Executive Technical Support

    Capital One (Chicago, IL)
    … technology support including, but not limited to, deskside user support, incident management , change management , problem management , knowledge ... least 2 years of experience with IT systems and infrastructure + At least 2 years experience with desktop... + 2+ years of experience supporting executives + ITIL Certification **At this time, Capital One… more
    Capital One (07/11/25)
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  • Analyst (Tier I) - End User Engineering (Help…

    RKON (Chicago, IL)
    …category, and other tracking/reporting data. + Facilitates workflows and queue management of tickets/service requests to meet or exceed defined service level ... Microsoft 365 and on prem Active Directory - access management , mailbox management , computer/device management ....+ Willing and able to learn and adapt to change Preferred Technical and Professional Expertise + One to… more
    RKON (07/19/25)
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  • Customer Delivery Architect

    Cisco (Chicago, IL)
    …with the customer and partners. **Minimum Qualifications:** + CCIE, CISSP, TOGAF, ITIL certification . + Expert skills in Security transformation and ... Collaboration, IOT, AI) and operational disciplines (Incident Management , Performance Management , Change Management , Capacity Management , Fault… more
    Cisco (07/05/25)
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  • Cloud IAM Solutions Architect

    Public Consulting Group (Springfield, IL)
    …, **HITRUST** , **NIST** . + Strong foundation in **systems automation** , ** change management ** , **capacity planning** , and **documentation best practices** . ... professionals throughout the US-all committed to delivering solutions that change lives for the better. The firm is a...as **CISSP** , **CISA** , and **CIGA** . + ** ITIL ** certification is a plus, especially for… more
    Public Consulting Group (06/21/25)
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  • Business Process Consultant - ServiceNow

    SHI (Springfield, IL)
    **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're ... years of experience in business process analysis, preferably in IT service management + ServiceNow certification (Certified System Administrator or higher)… more
    SHI (06/11/25)
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  • ServiceNow Knowledge Process Analyst

    Bank of America (Chicago, IL)
    …learn, grow, and make an impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with designing, ... Knowledge Process Analyst** is a key role within the Technology Service Management Office, a group that...structure, and operation + Understanding of ITSM portals + ITIL v3 Foundation Certification + Experience operating… more
    Bank of America (05/31/25)
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  • Program Manager

    GovCIO (Springfield, IL)
    …contract award Preferred Skills and Experience + DAWIA Level III in Program Management + ITIL v4 Foundation or Managing Professional **Company Overview** GovCIO ... authority for the initiative. + Champion continuous improvement in program management practices, leveraging best practices and fostering a culture of learning… more
    GovCIO (06/28/25)
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  • Manager, Data Center Operations - Mainframe…

    Ensono (Chicago, IL)
    …leadership or management role. + Bachelor's degree in Computer Science, Information Technology , or related field (or equivalent experience). + Proven ability ... that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications,...Ensono empowers our clients to keep up with continuous change and embrace innovation. We can Do Great Things… more
    Ensono (07/12/25)
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  • Unified Capabilities Specialist

    Trace Systems Inc (Scott AFB, IL)
    …will support the GSM-O program, which provides Sustainment, Maintenance, Problem and Change Management services to help ensure secure, reliable, and ... highly resilient Cisco based enterprise IP voice and video communications infrastructure . Manage, configure, troubleshoot, and assure service supporting all aspects… more
    Trace Systems Inc (07/02/25)
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  • Senior Engineer, Site Reliability Engineering

    United Airlines (Chicago, IL)
    …be accountable for all aspects of IT Service Delivery, including incident, problem, and change management and ensure adherence to these processes, from coding to ... **Qualifications** **What's needed to succeed (Minimum Qualifications):** + Bahcelor's degree in information technology , Computer Science, or relevant field + 4+… more
    United Airlines (05/21/25)
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