- CVS Health (Sacramento, CA)
- …responsibilities assigned based on business need, including staffing an online chat platform. **Required Qualifications** + 1+ year(s) of experience working ... with diverse populations + Experience using video platforms, virtual calls and chat platforms (eg Five9, Microsoft Teams, or proprietary systems) in member-facing… more
- ADP (San Dimas, CA)
- …specific team or role, you will be providing support using phone, email, or chat -based communication. To thrive in this role, you must be comfortable working in a ... You will build relationships with clients using the phone, email, and/or chat , where you will strive to exceed client expectations in every interaction.… more
- Zoom (San Jose, CA)
- …+ Use Objective-C to develop Zoom Mac App; + Test Automation against Mac Team chat app through Python; and + Support customer to resolve the issues from Zoom Mac ... App ( Chat ). What we're looking for: + Requires a Bachelor's degree in Computer Science, a related field, or a foreign equivalent; + Must have 2 years of experience… more
- Dignity Health (Rancho Cordova, CA)
- …will interact with all callers through a variety of communication channels including voice, chat , email and text. A MA/PSR may also perform a variety of other duties ... including but not limited to: + Collecting and updating demographics and insurance information. + Verification of health plan eligibility. + Taking complete and accurate messages. + Scheduling mutually acceptable appointment times utilizing an electronic… more
- TEKsystems (Anaheim, CA)
- …of exceptional member service across multiple communication channels, including phone, chat , and email. The Supervisor fosters a culture of accountability, ... continuous improvement, and alignment with Wescom's mission to provide Signature Experiences to every member. Key Responsibilities: Supervise daily operations of the contact center, ensuring service levels and performance metrics are consistently met. Coach,… more
- Dignity Health (Rancho Cordova, CA)
- …assistance to all callers through a variety of communication channels including voice, chat , email and text. A Patient Service Representative may also perform a ... variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing… more
- CVS Health (Sacramento, CA)
- …engagement. Handles customer service inquiries and problems via telephone, internet, web- chat or written correspondence. Engages, consults and educates members based ... upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Utilizes resources to assist customers in understanding components of the Aetna products including claims,… more
- Robert Half Office Team (San Diego, CA)
- …clearly. * High proficiency in computer programs, including web-based systems, chat platforms, Word, Excel, and PowerPoint. * Familiarity with CRM systems ... and other tools such as Epic Software and Avaya CMS. * Proficiency in both Spanish and English is strongly preferred. * Ability to handle inquiries with empathy and professionalism while multitasking effectively. TalentMatch(R) Robert Half is the world's first… more
- Cognizant (Sacramento, CA)
- …interactions from Customers and Sales Associates (via phone, email, and teams chat ) such as general inquiries, feedback, incidents, and order management. + Use ... computerized systems for tracking, information gathering, and/or troubleshooting. + Answer basic questions and resolve basic problems. + Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to,… more
- Lincoln Financial (Sacramento, CA)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more