- Dignity Health (Rancho Cordova, CA)
- …will interact with all callers through a variety of communication channels including voice, chat , email and text. A MA/PSR may also perform a variety of other duties ... including but not limited to: + Collecting and updating demographics and insurance information. + Verification of health plan eligibility. + Taking complete and accurate messages. + Scheduling mutually acceptable appointment times utilizing an electronic… more
- J&J Family of Companies (Santa Clara, CA)
- …continuously changing, fast-paced environment. + Knowledge and understanding of phone, email, chat , and social media platforms utilized in contact centers. + Detail ... oriented, organized, with demonstrated ability to multi-task and shift priorities quickly, while maintaining control under limited supervision. + Influential teammate with a strong drive to build a positive work environment required + Strong attention to… more
- Magellan Health Services (El Segundo, CA)
- …other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure video teleconference sponsored by the ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. + Manages duty to warn situations according to Department of Defense (DoD) protocol. + Communicates with leadership and participates in regular individual and group supervision,… more
- Americor (Irvine, CA)
- …and effectively. + Skilled in managing customer inquiries via phone, email, and chat , with a demonstrated ability to multitask and prioritize in a dynamic ... environment. + Demonstrated ability to build rapport with clients, handle objections confidently, and guide them toward informed financial decisions. + Must be available to work evenings and/or weekends as required. + Ability to work in a high-volume,… more
- Capital One (Sacramento, CA)
- …so, Velocity Black harnesses the power of expert agents with 24/7 chat support, artificial intelligence, exclusive inventory, and inspiring content and interfaces to ... provide an unparalleled member experience. It's concierge, reimagined for the digital age. This is your opportunity to join Velocity Black in the AI/ML team, helping to support our tech and product partners in launching exciting new AI agent assist tools, ML… more
- IBM (San Jose, CA)
- …act as autonomous operators (planning, applying, remediating) rather than just chat assistants * Deep Terraform Ecosystem Knowledge: Understanding of the Terraform ... Provider SDK and internal architecture is critical for the "Accelerated Providers" initiative * Standards & Protocols: Familiarity with the Model Context Protocol (MCP) and experience building tool-use interfaces for LLMs * Strategic Communication: Capable of… more
- Microsoft Corporation (Mountain View, CA)
- **Overview** Microsoft Teams is the new chat -based application in Office 365. It's a hub for teamwork, giving teams instant access to everything they need right in ... Office 365. Microsoft Teams is the canvas that keeps all your content, tools, people, and conversations together in one place. It is the hottest product at Microsoft and we're on course to disrupt the team collaboration space. You will also have the… more
- Carrington (Anaheim, CA)
- …to all applicants: Carrington does not do interviews or make offers via text or chat .** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the ... company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental… more
- PagerDuty (San Francisco, CA)
- …within the tools they use every day including IDPs (eg Backstage), IDEs, chat tools, project management systems, and more. You'll play a key technical product ... leadership role to deliver strategic integrations into developer tools. You're equally comfortable discussing both the merits of an API structure and also the business case for integration with a potential platform customer. You can readily understand… more
- Robert Half Office Team (San Diego, CA)
- …first point of contact for customer inquiries via phone, email, or chat + Address customer questions, resolve concerns, and provide accurate information regarding ... products and services + Process orders, applications, and service requests in a timely manner + Document all interactions in the customer relationship management (CRM) system + Escalate complex issues to the appropriate department or manager when necessary +… more