- Robert Half Office Team (San Diego, CA)
- …service to both Spanish and English-speaking clients via phone, email, and chat + Resolve customer inquiries, issues, and complaints promptly and professionally + ... Document all customer interactions accurately in the CRM system + Collaborate with team members and escalate complex issues as needed + Maintain knowledge of products, services, and company policies to better assist customers + Meet or exceed daily performance… more
- General Motors (Sunnyvale, CA)
- …in Salesforce Service Cloud and the Salesforce Messaging/Digital Engagement suite ( Chat , Omni-Channel, Einstein Bots, Flow, configuration of various channels). + ... Proven track record of designing scalable, secure, and high-performance solutions on the Salesforce platform, particularly for large enterprises. + Strong understanding of Salesforce architectural principles, platform limitations, governor limits, and… more
- SpaceX (Hawthorne, CA)
- …as a lead PREFERRED SKILLS AND EXPERIENCE: + 2+ years in synchronous (phone/ chat /instant messaging) customer support operations + Proven ability to lead and develop ... a team through effective coaching, development, feedback, and performance management + Strong problem-solving skills and the ability to make quick, effective decisions + Technical aptitude - experience with networking, hardware troubleshooting, software… more
- Capital One (Sacramento, CA)
- …potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat , AI, and mobile payments, we help our customers do more and be more ... in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the… more
- Insight Global (San Francisco, CA)
- …Requirements Respond to incidents and service requests via phone, email, chat , and ticketing systems. Provide first-level technical support for hardware, software, ... and network issues, including: Microsoft Windows, Mac OS, and Office 365 Active Directory, Exchange, and common enterprise applications Configure, image, and deploy PCs, laptops, and peripherals. Diagnose and repair hardware faults for desktops and laptops.… more
- Google (Mountain View, CA)
- …the Ask Health area, like Coach's Notes, async multimodal interaction, live multimodal chat , or coach check-ins. + Translate complex health signals and data into ... clear, intuitive user experiences that drive engagement and earn user trust through transparency. + Explore and design innovative, AI-focused solutions that leverage the transformative potential of AI to create precise and essential health guidance. + Partner… more
- The Walt Disney Company (Glendale, CA)
- …upload deliverables, and manage settings including monetization, geo-targeting, playlisting, chat & commenting, community,etc. + Collaborate with Creative team on ... performance packaging (thumbnail, title, metadata, etc.) + Manage day-to-day channel operations to align with initiatives, swap channel art, playlist/shelf refresh/etc. + Coordinate day-to-day implementation of channel-specific publishing calendar, inclusive… more
- UNTUCKit (Santa Monica, CA)
- …values + Confidently execute UNTUCKit University training and participate in daily chat -in activities + Ensure high levels of customer satisfaction through excellent ... sales service + Assess customers' needs and provide assistance and information on product features + Create a fun, relaxed environment for customers to feel comfortable shopping + Maintain stock room + Open and close the store + Actively maintain a tidy sales… more
- TEKsystems (Moorpark, CA)
- …with internal teams and external partners Handle routine calls, emails, and/or chat responses Monitor work queues and intervene as needed Perform other related ... duties as required and assigned Demonstrate behaviors aligned with the organization's culture and values Top 3 Skill Sets: Loan Structuring & Document Review - Ability to understand and organize loan files, review credit, tax, and income documentation, and… more
- Educational Testing Service (Sacramento, CA)
- …includes SharePoint, Teams, OneDrive, Microsoft 365 Copilot, and Copilot Chat . Responsibilities include user provisioning, license management, and service health ... monitoring. + Work with IT and business stakeholders to document and refine Copilot use cases across departments (eg, customer service, legal, HR). Monitor adoption metrics and KPIs using Copilot dashboards and analytics tools. + Maintain Copilot Studio agents… more