- Robert Half Office Team (Westlake Village, CA)
- …with the assistance and support they need via phone, email, or chat . Your role will involve addressing customer inquiries, resolving complaints, processing orders, ... and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call ### for immediate consideration.… more
- ServiceNow, Inc. (Santa Clara, CA)
- …to do in this role:** ** ** + Define technical vision and execution for chat and now assist panel products. + Oversee development of responsive web clients and ... integration of **LLM-based Q&A** , semantic search, and multi-turn conversations. + Ensure quality, reliability, and accessibility across releases. + Collaborate with product, UX, and AI teams for seamless experiences. + Mentor engineers and grow a… more
- Ryder System (Sacramento, CA)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Maersk (Los Angeles, CA)
- …great experience. For this you will: + Own people's inquiries received by Phone, Chat , Cases and Face to Face in our different country's locations, about HR policies ... and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the inquiries in a reasonable time frame. + Prepare and maintain HR files and Employee's documentation. + Ensure adherence and… more
- ADP (La Palma, CA)
- …You will build relationships with clients using the phone, email, and/or chat , where you will strive to exceed client expectations in every interaction. ... You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything. **Educate and Provide Recommendations.** You will leverage your ADP product and services knowledge to help clients understand our products' value. You will… more
- Cornerstone onDemand (San Francisco, CA)
- …+ Facilitate real-time customer communications through calls, meetings, chat , and collaboration tools, ensuring stakeholder clarity-including C-level executives ... and engineering leaders. + Mentor, advise, and train other technical support team members, promoting knowledge dissemination and best practices. + Maintain an advanced understanding and serve as Subject Matter Expert for the Cornerstone product portfolio. +… more
- PennyMac (Westlake Village, CA)
- …Change Management processes and procedures. + Communication - monitor and respond to Call, Chat , and Email inquiries sent to the SRO team. + Ticket Queue Management ... - responsible for managing multiple different Ticket Queues using tools such as ServiceNow and JIRA to ensure deliverables are on time and accurate. + Documentation - assist in maintaining the SRO team's knowledge base of support articles and Standard… more
- Ryder System (Sacramento, CA)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Cognizant (Sacramento, CA)
- …hands-on experience implementing NICE CXone tools, reports, dashboards, training, and call/ chat workflows. . 6+ years of experience with CXone Studio scripting ... and advanced contact routing. . Strong knowledge of contact center KPIs, workforce optimization, AI/IVR integrations, and quality management tools. . Solid understanding of REST APIs and experience integrating with Web Services. . Strong knowledge of CCaaS… more
- TEKsystems (Long Beach, CA)
- …manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other ad hoc communication. * Self-Starter - The ability to actively ... look for effective tasks to complete in times of low tickets * Proven mastery of Windows operating systems, including Windows 10 and 11 * Strong working knowledge of Active Directory - ability to create/modify/disable accounts. Ability to write login scripts… more