- Zoom (Tallahassee, FL)
- …Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent ... team is dedicated to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently. Play a critical role in developing metrics, intelligence, and evaluation systems that drive continuous improvement using advanced… more
- Cognizant (Tampa, FL)
- …Avaya, and GenAI agent assist. + Demonstrate clear communication, empathy, call/ chat etiquette, and de-escalation techniques in multi-channel support scenarios. + ... Collaborate with cross-functional teams to deliver professional, multi-channel customer support and production readiness. + Engage in continuous learning and apply best practices in service desk, cloud, and remote support operations. **Required Skills &… more
- Ryder System (Apopka, FL)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …products and services + Field client inquiries and requests received via email, Chat , Sales Force, and phone, including, but not limited to, product and application ... questions, as well as data and price confirmations. + Provide timely and accurate response to all client inquiries. + Provide support for any file delivery errors or failures. + Escalate issues with internal groups to resolve issues urgently, when applicable.… more
- Ryder System (Tallahassee, FL)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Ryder System (Tallahassee, FL)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- H&R Block (Boynton Beach, FL)
- …+ Ability To Communicate Clearly And Calmly On The Telephone, Email, And Chat And Use Effective Customer Service Techniques With Associates Who May Be Under ... Stress + Ability To Work Independently With Minimal Supervision + Customer Service Experience + Demonstrated Decision Making, Analytical, And Problem-Solving Skills + Demonstrated Organization, Prioritization, And Project Coordination Skills + Effectively… more
- UNTUCKit (Jacksonville, FL)
- …values + Confidently execute UNTUCKit University training and participate in daily chat -in activities + Ensure high levels of customer satisfaction through excellent ... sales service + Assess customers' needs and provide assistance and information on product features + Create a fun, relaxed environment for customers to feel comfortable shopping + Maintain stock room + Open and close the store + Actively maintain a tidy sales… more
- Carrington (Jacksonville, FL)
- …to all applicants: Carrington does not do interviews or make offers via text or chat ** Carrington is an equal opportunity employer. It is the policy of the company ... that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or… more
- Ryder System (Tallahassee, FL)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more