- Teleperformance USA (Port Saint Lucie, FL)
- …questions, issues, and concerns.** + **Connect with** **developers via** **email/ chat ** **to** **resolve their questions or concerns** + **Calmly** **attempt** ... complex issues and simplify them to create succinct summaries over email, chat ,** **bugs** **and hangout to clearly communicate with** **App** **Developers.** +… more
- Stantec (Miami, FL)
- …and provide excellent customer service. This includes managing requests through Chat and ticketing system technology. - Coordinate transactional based tasks: Prepare ... HRMS (preferably Oracle) and HR Services technology such as ServiceNow. - Working knowledge of Chat and a ticketing system is an asset. - Experience working in an HR… more
- TTEC (Tallahassee, FL)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start… more
- Justworks (Tampa, FL)
- …for both customers and coworkers + Answer inquiries on phone, tickets, and chat to help our customers optimize Justworks to administer group health and welfare ... and compassion when working with each customer on sensitive matters + Leverage chat functionality to help our customers optimize Justworks to administer group health… more
- Percepta (Melbourne, FL)
- …Typical Day, You'll** + Maneuver effortlessly through various digital communication channels ( chat , email, and) to provide the customer with prompt, courteous and ... assignments + Reliability; follow a logical, analytical approach to business conversations and chat dialogue + High level of trust and integrity + Exercise good… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and technical support through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center environment. Since the service ... service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident Management System + Triage and work incoming Service… more
- Cognizant (Tallahassee, FL)
- …and conduct mock failover exercises. . - Ensure appropriate service quotas for chat and other digital channels. . - Conduct load testing and validation of ... exercises to test readiness Service Quotas: Ensure appropriate service quotas for chat and other digital channels Load Testing: Conduct load testing and validation… more
- Bank of America (Jacksonville, FL)
- …include managing products, trading in self-directed accounts, and maintaining knowledge on chat functionality and a wide variety of products. This role is ... individuals are trained on managed products, trading in self- directed accounts, chat functionality and 529 products over a 12-month timeframe. During these… more
- AON (FL)
- …with peak season of September to December + Ability to manage replies in a chat workflow responding to inquiries with speed and accuracy + Ability to work from home, ... with peak season of September to December + Ability to manage replies in a chat workflow responding to inquiries with speed and accuracy + Ability to work from home,… more
- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall be executed in compliance… more