- Oracle (Tallahassee, FL)
- …get work done. One of our flagship initiatives is the new Oracle Chat Experience - an intelligent, multi-agent system designed to help professionals across domains ... **Responsibilities** + Develop and enhance core components of Oracle Chat , focusing on scalability, reliability, and performance. + Implement APIs,… more
- ServiceNow, Inc. (Palm Beach, FL)
- …such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and design experience + ... Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc) + Understanding and/or development experience with MID Servers, Notify, Orchestration + Strong Javascript skills with practical experience +… more
- Coinbase (Tallahassee, FL)
- …and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help Center ... * Lead multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate with Product Managers to define… more
- Percepta (Melbourne, FL)
- …Typical Day, You'll** + Maneuver effortlessly through various digital communication channels ( chat , email, and) to provide the customer with prompt, courteous and ... assignments + Reliability; follow a logical, analytical approach to business conversations and chat dialogue + High level of trust and integrity + Exercise good… more
- PennyMac (Tampa, FL)
- …to consumers + Handle the most complex products, calls, emails or text / chat sessions + Answer high-volume, inbound calls or texts from current customers in a ... + Review and validate loan documents + Handle routine calls, emails and/or chat responses with Pennymac employees, consumers &/or authorized 3rd parties + Monitor… more
- Deloitte (Tampa, FL)
- …Support Manager will help to provide product support to users via email, phone, and chat , and will be responsible to maintain product SLAs via a ticketing system for ... US and USI Support Agents to provide exemplary support via email, phone and chat to users that exceeds expectations and delivers value that is aligned with the… more
- HUB International (St. Petersburg, FL)
- …Service Representative Responsibilities:** + Engage with customers via phone, email, and chat to understand their travel insurance needs. + Educate customers about ... our insurance products, including coverage options, benefits, and pricing. + Assist customers in comparing different insurance plans to help them make informed decisions. + Address customer concerns, questions, and objections in a professional and courteous… more
- Concentrix (Lake Mary, FL)
- …work. + Minimum 2 years' experience supporting customers via a combination of phone, email, &/or chat . + Live within 35 miles of the site and be able to work your ... full shift in the office. + You will utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills. + Your ability to communicate effectively and professionally will be a key need in this position and… more
- Magellan Health Services (Fort Lauderdale, FL)
- …other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure video teleconference sponsored by the ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. + Manages duty to warn situations according to Department of Defense (DoD) protocol. + Communicates with leadership and participates in regular individual and group supervision,… more
- Zoom (Tallahassee, FL)
- …and Webinars + Zoom Phone + Revenue Accelerator + Contact Center + Zoom Chat & Productivity Suite (Clips, Whiteboard, Scheduler, Docs, Notetaker, Mail & Calendar) + ... Zoom Workplace & Microsoft Better Together + Zoom Ecosystem: APIs, RTMs, Webhooks, Integrations Salary Range or On Target Earnings: Minimum: $76,800.00 Maximum: $186,200.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation… more