- Molina Healthcare (Miami, FL)
- …across multiple states and/or products. To include, but not limited to, phone, chat , email, and off phone work supporting our Medicaid, Medicare and/or Marketplace ... business. * Conduct varies surveys related to health assessments and member/provider satisfaction. * Accurately document pertinent details related to Member or Provider inquiries. * Ability to work regularly scheduled shifts within our hours of operation,… more
- MyFlorida (Panama City, FL)
- …(CLIK) - A basic computer literacy test, assessing knowledge of internet browsers, email, chat , and word processing. + Employee Personality Profile (EPP) - A test to ... assess personality traits . + Hired candidates may be eligible for telework if they are employed with the department for a minimum of nine months, have completed training, and meet or exceed all performance expectations. + Language proficiency may be… more
- TEKsystems (Deerfield Beach, FL)
- …customers, and lenders. + Provide personalized support via email, phone, and chat . + Resolve customer issues using knowledge of products, services, and policies. ... + Address contract interpretation questions and troubleshoot portal access for auto dealers. + Generate accurate reports and collaborate with internal teams, including management. Qualifications + Bilingual proficiency in English and Spanish is required. +… more
- TEKsystems (Tampa, FL)
- …data entry and validation tasks * Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties * Monitoring work ... queues and intervening as needed * Interacting with multiple departments to expedite processing and/or issue resolution * Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries. * Must request assistance for… more
- Concentrix (Tallahassee, FL)
- …Customer Service workspace + Implement Omnichannel capabilities such as: Live chat Voice SMS and social channels Unified routing Workstreams, sessions, and ... agent scripts Supervisor dashboards and real-time insights + Define and optimize end-to-end customer interaction flows. + Collaborate with technical teams on integrations (IVR/telephony, bots, backend systems), data migration, Power Automate flows, and custom… more
- TEKsystems (Deerfield Beach, FL)
- …* Provide high-quality, individualized customer service via email, telephone, and chat . * Apply knowledge of the organization, products, services, and policies ... to resolve customer issues. * Address and resolve customer questions, complaints, and requests, including contract interpretation. * Deliver technical support to auto dealers for portal access and troubleshooting. * Generate and provide accurate reports using… more
- Ryder System (Tallahassee, FL)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- MyFlorida (Tallahassee, FL)
- …Remote Help for secure, real-time troubleshooting. + Microsoft Teams for chat -based support, screen sharing, and collaborative problem-solving. + Create and maintain ... technical documentation for supported hardware and software. + Reconfigure workstations for new and existing users, including hardware and software setup. + Collaborate with Data Center teams to onboard new users and modify existing configurations. + Research,… more
- TEKsystems (Deerfield Beach, FL)
- …* Provide high-quality, individualized customer service via email, telephone, and chat . * Apply knowledge of the organization, products, services, and policies ... to resolve customer issues. * Address and resolve customer questions, complaints, and requests, including contract interpretation. * Deliver technical support to auto dealers for portal access and troubleshooting. * Generate and provide accurate reports using… more
- HCA Healthcare (Sarasota, FL)
- …Key Responsibilities: + Follow up on inquiries through phone calls, emails, web chat , and social media platforms. + Utilize Recruit and Colleague to input data ... and document follow-up with prospective students. + Provide in-depth information on on-campus programs and give tours to prospective students. + Notify students of acceptance into the program, welcoming them to the college. + Reiterate the level of commitment… more