- Mass Markets (Las Cruces, NM)
- …calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve customer issues + ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
- CVS Health (Santa Fe, NM)
- …responsibilities assigned based on business need, including staffing an online chat platform. **Required Qualifications** + 1+ year(s) of experience working ... with diverse populations + Experience using video platforms, virtual calls and chat platforms (eg Five9, Microsoft Teams, or proprietary systems) in member-facing… more
- TTEC (Santa Fe, NM)
- …confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ... leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start… more
- Mass Markets (Las Cruces, NM)
- …either dedicated to a specific project or handle blended inbound and outbound phone, chat , and e-mail interactions on behalf of multiple clients. There are a wide ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
- Molina Healthcare (Rio Rancho, NM)
- …across multiple states and/or products. To include, but not limited to, phone, chat , email, and off phone work supporting our Medicaid, Medicare and/or Marketplace ... business. * Conduct varies surveys related to health assessments and member/provider satisfaction. * Accurately document pertinent details related to Member or Provider inquiries. * Ability to work regularly scheduled shifts within our hours of operation,… more
- Ryder System (Santa Fe, NM)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Leidos (Albuquerque, NM)
- …of customer satisfaction. Support will be provided using inbound phone calls, inbound chat , inbound & outbound email, instant messaging or other tools as assigned & ... available. In some cases, the Computer Operator will dispatch service requests & escalate issues to appropriate points of contact defined within the support organization. **Responsibilities:** + Resolve basic issues remotely by phone and email support that… more
- KeyBank (Lea County, NM)
- …members to build and deliver enhancements to Key Bank's mobile and online chat capabilities. Manage * Initiate and lead projects to implement enhancements and ... innovation while collaborating closely with marketing, technology, product partners, vendors, and internal partners to ensure effective deployment of budget in order to maximize our digital investment. * Demonstrated results from use of insights; thought… more
- Lincoln Financial (Santa Fe, NM)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more
- Mass Markets (NM)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more