- PagerDuty (Raleigh, NC)
- …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...The stakes are high. Our customers rely on seamless chat integrations to coordinate critical incident response, and the… more
- Zoom (Raleigh, NC)
- What you can expect Zoom Team Chat seeks a Senior Product Manager to drive innovative chat experiences across Zoom Workplace and deliver differentiated ... with customers and cross-functional teams to deliver unified, high-value chat experiences. About the product and team Zoom Team... experiences. About the product and team Zoom Team Chat is a feature-rich, AI-powered chat solution… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving...as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will… more
- Bank of America (Charlotte, NC)
- …of Microsoft and Azure AI/LMs services, including Copilot Studio, Copilot Chat , M365 Copilot, MS Defender, MS Purview, Enterprise Data Protection, Azure ... onboarding and compliance, supervision, security controls. + Expert in Copilot Chat , M365 Copilot, including compliance, supervision, and security controls. +… more
- CVS Health (Raleigh, NC)
- …health support by providing members with an immediate, 24/7 connection via video, live chat , or phone. We are seeking candidates who share our passion for delivering ... members in their preferred communication modality, whether via phone, video, or chat , for personalized and effective care. **Required Qualifications** **:** + Valid,… more
- M&L Chrysler Dodge Jeep Ram (Lexington, NC)
- …establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates ... * Provide customers with initial product information & direct them to the appropriate dealership resources * Present initial financing options based on customer needs * Follow up with leads that are not ready to make an appointment or no-show * Participate in… more
- Insight Global (Raleigh, NC)
- …general MS 365 experience * 1+ year of Copilot Studio experience for creating chat -driven interfaces * 1+ years of experience building agents within and outside of ... external services * Experience working with non-MS LLM's like gemini, Claude, and Chat GPT * MS Azure experience * Microsoft certifications including PL-900, AI-900,… more
- Ally (Raleigh, NC)
- …high-impact portfolio of four core products spanning six customer communication channels-voice, chat , secure messaging, email, chat bots, and voice bots-as well ... as enterprise-scale back-office automation. You'll set the strategy, launch breakthrough capabilities, and build the technology platforms that power Ally's contact center and customer experience operations. As the Senior Director of Product, you will lead… more
- Battleground Kia (Greensboro, NC)
- …establish follows-up with sales appointments * Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates ... * Provide customers with initial product information & direct them to the appropriate dealership resources * Present initial financing options based on customer needs * Follow up with leads that are not ready to make an appointment or no-show * Participate in… more
- Lowe's (Mooresville, NC)
- …Aisle, Post Purchase & Fulfillment, Digital Category, Install & Services, Chat Operations, and additional digital business opportunities as needed. **Required ... in a related field) *4 Years managing a business segment *Experience in Chat , Order Fulfillment, BOPUIS, B2B, Install Services, or Online Payment desired *Corporate… more