- ReSource Pro (Waco, TX)
- …Receive and handle customer inquiries via inbound/outbound phone calls, email, and/or chat + Answer questions professionally and assists customers by completing a ... task or process for them + Provide exceptional customer service to customers + Deescalate frustrated customer situations + Find solutions to provide an exceptional customer experience What You Need to Be Successful + High School diploma or equivalent + MS… more
- Lincoln Financial (Austin, TX)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more
- Mass Markets (Killeen, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Killeen, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- UNTUCKit (Austin, TX)
- …values + Confidently execute UNTUCKit University training and participate in daily chat -in activities + Ensure high levels of customer satisfaction through excellent ... sales service + Assess customers' needs and provide assistance and information on product features + Create a fun, relaxed environment for customers to feel comfortable shopping + Maintain stock room + Open and close the store + Actively maintain a tidy sales… more
- Carrington (Plano, TX)
- …applicants: Carrington does not do interviews or make offers via text or chat .** **\#Carrington** **\#LI-GV1** Carrington is an equal opportunity employer. It is the ... policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or… more
- Teleperformance USA (TX)
- …to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly ... attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes**… more
- UKG (Ultimate Kronos Group) (Dallas, TX)
- …* Respond to and resolve advanced customer inquiries via phone, email, or chat in a timely and professional manner * Diagnose and troubleshoot complex product ... and service issues, documenting solutions and sharing knowledge with peers * Collaborate with cross-functional teams, including Engineering, Product Management, and Tier 1 Support, to ensure customer satisfaction * Contribute to the creation and maintenance of… more
- Chewy (Richardson, TX)
- …improvement and candidate selection. + Improve production levels of phone, email, chat and social media teams through recurring meetings and huddles to communicate ... critical business updates and drive team member productivity. + Deliver individualized feedback on performance and behavior to all Team Members to identify areas of opportunity and develop action plans to improve metrics, closing performance gaps + Review and… more
- Lincoln Financial (Austin, TX)
- …through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the ... hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at ###@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. **Additional Information** This… more