- American Express Global Business Travel (Austin, TX)
- …experience in Sabre + Communicate effectively with customers over the telephone, messaging ( chat ), e-mail, and/or back office systems + Act as a trusted advisor by ... using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy + Work individually and as a team to meet business and account-specific goals, which may include… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve customer issues + ... Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the processes of the Client program and perform all tasks in a courteous and… more
- PenFed Credit Union (San Antonio, TX)
- …member experience in all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member ... questions or issues. + Resolve problems that are within authority to resolve. Refer problems that are beyond authority to resolution team, along with recommendations for resolution. + Update member records and document member calls. + Act as a liaison between… more
- American Airlines (Fort Worth, TX)
- …+ Manage the team responding to customer feedback received by phone, email, chat , and social media + Serve as the executive escalation contact responsible for ... providing prompt internal feedback and customer responses, as well as driving process improvement + Support the implementation and improvement of service recovery processes, policies, and practices to enhance customer-centricity within the department + Guide… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Capgemini (Irving, TX)
- …comfortable working remotely collaborating regularly with your peers through video and chat **The Value You Deliver** + Developing features for our web experiences ... using NestJS and Angular + Taking stories from idea to implementation including work estimation collaboration with our product team development testing code review and deployment + Actively collaborating with the other engineers on the squad through code… more