- Virtual Service Operations (Richardson, TX)
- …Description Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching ... for highly motivated and career-driven individuals to join our growing team as IT Helpdesk Security Analyst in Richardson, TX. In this role you will work as part of a team to administrate the security aspects of an enterprise environment. Responsibilities of… more
- 3M (Austin, TX)
- …regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or ... for more information about all things 3M, visit Max, our virtual recruiting Applicable to US Applicants Only:The expected compensation range for this position is $188,251 - $230,084, which includes base pay plus variable incentive pay, if eligible. This range… more
- Brink's (Austin, TX)
- …Agent is primarily responsible for assisting customers via telephone, email and chat . The ACS conducts day-to-day customer phone support while adhering to company ... policy and industry regulations. Hourly Rate: $25-$25 *Must have Zendesk or Salesforce experience* WHAT YOU WILL DO: + Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism + Provide great… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …* Provide expert functional and technical support to clients via phone, email, and chat . * Troubleshoot and resolve the most complex customer issues in a timely and ... efficient manner. * Serve as the escalation point for unresolved issues from Tier 2 support or other teams. * Document all customer interactions and issue resolutions in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support… more
- 3M (Austin, TX)
- …regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or ... for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $212,947 - $260,268, which includes base pay plus variable incentive… more
- Teleperformance USA (Brownsville, TX)
- …to varying questions, issues, and concerns.** + **Answering inbound telephone calls, chat , email & reviews in a skills-based environment where transactions range ... from call transfers to in-room work order requests, to complex hotel, dining, event and entertainment reservations for customers** + **Responding to inbound customer and partner digital inquiries, using methods and verbiage defined by management** + **Answer… more
- PCSI (Austin, TX)
- …end user support using a variety of methods including, in-person, phone, email, Teams chat , and remote support tools. + Respond to incidents and requests through the ... IT service desk. + Create, maintain, and influence IT standard operating procedures and policies. + Provide computer orientation to new staff. + Work with vendors to order products and resolve complex technical problems. + All other duties as assigned. **What… more
- Teleperformance USA (TX)
- …to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly ... attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes**… more
- Mass Markets (TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- MarketSource (Dallas, TX)
- …Demonstrated creative problem solving abilities * Comfortable/ Experience in running video chat equipment Additional Job Requirements: * Need adequate space in home ... to set up Virtual office * Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items * Requires the ability to move around the store, assist customers and… more