- Magellan Health Services (Austin, TX)
- …other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure video teleconference sponsored by the ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. + Manages duty to warn situations according to Department of Defense (DoD) protocol. + Communicates with leadership and participates in regular individual and group supervision,… more
- Insight Global (Spring, TX)
- …applications and services using the Azure OpenAI Service APIs (eg, Chat Completions, Embeddings, DALL-E) Prompt Engineering & Orchestration: Design, test, and ... refine effective prompts to achieve desired model outputs. Implement advanced prompt orchestration techniques using frameworks like LangChain or Semantic Kernel to build complex AI agents and workflows. Retrieval-Augmented Generation (RAG): Build and optimize… more
- Charles Schwab (Southlake, TX)
- …you will be responsible for creating, maintaining, documenting & enhancing call, chat , and email routing flows for contact center business partners. The candidate ... in this role works on problems of diverse scope where analysis of data requires evaluating specific factors and requirements. The candidate works to improve technology, tools, and processes for the software development and engineering group, including… more
- 3M (Dallas, TX)
- …regularly benchmarks with other companies that are comparable in size and scope. ** Chat with Max** For assistance with searching through our current job openings or ... for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $142,479 - $174,141, which includes base pay plus variable incentive… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …. Provide expert functional and technical support to clients via phone, email, and chat . . Troubleshoot and resolve the most complex customer issues in a timely and ... efficient manner. . Serve as the escalation point for unresolved issues from Tier 2 support or other teams. . Document all customer interactions and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and Tier 2 support… more
- Concentrix (Austin, TX)
- …Customer Service workspace + Implement Omnichannel capabilities such as: Live chat Voice SMS and social channels Unified routing Workstreams, sessions, and ... agent scripts Supervisor dashboards and real-time insights + Define and optimize end-to-end customer interaction flows. + Collaborate with technical teams on integrations (IVR/telephony, bots, backend systems), data migration, Power Automate flows, and custom… more
- CBRE (Grandfalls, TX)
- …services. **What You'll Do:** + Answer incoming service requests, via phone, chat , email & online requests. Respond to customer inquiries and concerns. Escalate, ... as necessary. + Generate and follow up on service request work orders for completion. + Schedule meetings and coordinate logistics as needed. + Update multiple company systems, customer service databases, and spreadsheets. + Contact customers for updated… more
- PennyMac (Carrollton, TX)
- …including both internal and external resources + Handle routine calls, emails and/or chat responses + Execute daily work queues and escalate as needed Perform other ... related duties as required and assigned + Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring + Associate's degree or equivalent work experience + Closing experience preferred, Mortgage industry… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more