• Closer I, Mortgage

    PennyMac (Carrollton, TX)
    …including both internal and external resources + Handle routine calls, emails and/or chat responses + Execute daily work queues and escalate as needed Perform other ... related duties as required and assigned + Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring + Associate's degree or equivalent work experience + Closing experience preferred, Mortgage industry… more
    PennyMac (01/09/26)
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  • Routing Engineer

    Ryder System (Austin, TX)
    …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
    Ryder System (01/08/26)
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  • Customer Service Representative

    TTEC (Mcallen, TX)
    …leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start ... with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a… more
    TTEC (01/08/26)
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  • Technical Architect Staff

    USAA (San Antonio, TX)
    …source permission models. + Knowledge of persistent messaging / social / chat technologies + Experience with intranet solutions including team sites, enterprise ... news, employee directory, communities, and targeted communications. + Experience with integrations between collaboration technologies and custom application development solutions that leverage capabilities within these technologies. + Knowledge of audio /… more
    USAA (01/08/26)
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  • Manager, Vendor & Workforce Management (Utility…

    Liberty Utilities (Tyler, TX)
    …and cost to serve-ensuring that customers are supported 365/24/7 across voice, chat , and digital channels. **Accountabilities** + Serve as the primary relationship ... owner for all third-party vendor partners supporting the contact center. + Establish and manage performance scorecards with clear SLAs, KPIs, and compliance standards aligned with regulatory requirements and internal expectations (ASA, FCR, CSAT, Quality,… more
    Liberty Utilities (01/08/26)
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  • Senior Manager-Marketing, Dialogic Growth Strategy

    American Express (Austin, TX)
    …+ Rebuild and own monthly R&O, insights, and performance reporting across chat , phone, and emerging channels. + Partner closely with product and cross-functional ... stakeholders to deliver forecasting excellence and transparent, actionable insights **What You'll Do** + Lead monthly reporting and forecasting routines, ensuring the delivery of clear, actionable insights while partnering with treatment owners and product,… more
    American Express (01/08/26)
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  • Rental Account Manager

    Ryder System (Dallas, TX)
    …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
    Ryder System (01/08/26)
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  • Service Desk Support Analyst

    Cognizant (Austin, TX)
    …Avaya, and GenAI agent assist. + Demonstrate clear communication, empathy, call/ chat etiquette, and de-escalation techniques in multi-channel support scenarios. + ... Collaborate with cross-functional teams to deliver professional, multi-channel customer support and production readiness. + Engage in continuous learning and apply best practices in service desk, cloud, and remote support operations. **Required Skills &… more
    Cognizant (01/08/26)
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  • Product Engineer - Forward Deployment Management

    Zoom (Austin, TX)
    …Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual Agent ... team is dedicated to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently. Play a critical role in developing metrics, intelligence, and evaluation systems that drive continuous improvement using advanced… more
    Zoom (01/08/26)
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  • Personal Financial Counselor;

    Magellan Health Services (Dallas, TX)
    …other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure video teleconference sponsored by the ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. + Manages duty to warn situations according to Department of Defense (DoD) protocol. + Communicates with leadership and participates in regular individual and group supervision,… more
    Magellan Health Services (01/08/26)
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